HP EliteBook 755 G3 internal base plate replacement

Step-by-step HP EliteBook 755 G3 internal base plate replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you need821164-001HP Internal base plate 821164-001 for the HP EliteBook 755 G3
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On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Parts this procedure uses
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 39–57). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP EliteBook 755 G3. Confirm the exact model on the service label before starting.

HP EliteBook 755 G3 Notebook PC internal base plate replacement. HP prints this procedure on printed page 55 of its maintenance and service guide.

tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • 821164-001 - Internal base plate for 14” computers. Source: printed page 55.
  • 821186-001 - Internal base plate for 15” computers. Source: printed page 55.

preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

  1. Power the machine down. If you are unsure whether the machine is off or in Hibernation, turn the machine on, and after that shut it down through the operating system. (printed page 39).
  2. Detach every external device wired to the machine. (printed page 39).
  3. Cut the power by pulling the cord out of the wall outlet, and after that unplugging the AC adapter from the machine. (printed page 39).
  4. Take the bottom cover off (the Bottom cover section is on page 34). (printed page 39).
  5. Take the battery out (the Battery section is on page 39). (printed page 40).

replacement

  1. On 14” computers, take 4 Phillips PM2.0x7.0 fasteners (1) and 6 PM2.5x2.5 fasteners (2). (printed page 55).
  2. On 14” computers, take 9 Phillips PM2.5x5.0 fasteners (1), and after that take the base plate from the machine (2). (printed page 57).
  3. Fit the replacement part by working back through the printed removal steps (printed page 57).

Parts this procedure uses

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-755-g3-internal-base-plate-replacement-p55

Key facts

HP document part number
842508-001
Model
HP EliteBook 755 G3
Release year
2015
Screen size
15.6"
Printed pages
39–57

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