Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 35). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.
Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP EliteBook 840 G5 Healthcare Edition. Confirm the exact model on the service label before starting.
HP EliteBook 840 G5 Healthcare Edition memory module replacement. HP prints this procedure on printed page 35 of its maintenance and service guide.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
862397-850- 4-GB (DDR-2400). Source: printed page 35.862398-850- 8-GB (DDR-2400). Source: printed page 35.865396-850- 16-GB (DDR-2400). Source: printed page 35.
Preparation
Save your work, shut the computer down through the operating system, unplug AC power and every external device, and work on a grounded, static-safe surface.
Replacement
- Shut down the computer and unplug the power cord. (printed page 35).
- Release the memory module screw or clips and free its connector. (printed page 35).
- Slide the memory module out of its slot and set it aside. (printed page 35).
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-840-g5-healthcare-edition-memory-module-replacement-p35