HP ProBook 450 G4 memory module replacement

Step-by-step HP ProBook 450 G4 memory module replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you need862398-850HP Memory 862398-850 for the HP ProBook 450 G4
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On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 33–39). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP ProBook 450 G4. Confirm the exact model on the service label before starting.

HP ProBook 450 G4 Notebook PC memory module replacement. HP prints this procedure on printed page 38 of its maintenance and service guide.

tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • 862397-850 - 4-GB (PC4-17000). Source: printed page 38.
  • 862398-850 - 8-GB (PC4-17000). Source: printed page 38.

preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

  1. Power the machine down. If you are unsure whether the machine is off or in Hibernation, turn the machine on, and after that shut it down through the operating system. (printed page 33).
  2. Place the machine in “Battery Safe mode” (the Battery Safe mode section is on page 32). (printed page 33).
  3. Detach every external device wired to the machine. (printed page 33).
  4. Cut the power by pulling the cord out of the wall outlet, and after that unplugging the AC adapter from the machine. (printed page 33).
  5. Take the service door (the Service door section is on page 33). (printed page 34).

replacement

  1. Push the retaining tabs (1) on both sides of the memory module slot to free the memory module. (The edge of the unit opposite the slot rises away from the machine.) (printed page 38).
  2. Take the memory module (2) by pulling the unit out of its slot at an angle. (printed page 39).
  3. Fit the replacement part by working back through the printed removal steps (printed page 39).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-probook-450-g4-memory-module-replacement-p38

Key facts

HP document part number
903116-001
Model
HP ProBook 450 G4
Release year
2016
Screen size
15.6"
Printed pages
33–39

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