HP ProBook 640 G1 keyboard replacement

Step-by-step HP ProBook 640 G1 keyboard replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you need738687-BA1HP Other, for use on Slovenia 738687-BA1 for the HP ProBook 640 G1
View part & buy links
On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Parts this procedure uses
  6. Part numbers in our catalog
  7. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 75–78). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP ProBook 640 G1. Confirm the exact model on the service label before starting.

HP ProBook 640 G1 keyboard replacement. HP prints this procedure on printed page 72 of its maintenance and service guide.

tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • 738697-A41 - For use in Belgium. Source: printed page 72.
  • 738697-B31 - For use in the Netherlands. Source: printed page 72.
  • 738697-201 - For use in Brazil. Source: printed page 72.
  • 738697-FP1 - For use in Northwest Africa. Source: printed page 72.
  • 738697-261 - For use in Bulgaria. Source: printed page 72.
  • 738697-091 - For use in Norway. Source: printed page 72.
  • 738697-DB1 - For use in Canada. Source: printed page 72.
  • 738697-131 - For use in Portugal. Source: printed page 72.
  • 738697-FL1 - For use in the Czech Republic and Slovakia. Source: printed page 72.
  • 738697-271 - For use in Romania. Source: printed page 72.
  • 738697-051 - For use in Denmark. Source: printed page 72.
  • 738697-251 - For use in Russia. Source: printed page 72.
  • 738697-041 - For use in France. Source: printed page 72.
  • 738697-171 - For use in Saudi Arabia. Source: printed page 72.
  • 738697-151 - For use in Germany. Source: printed page 72.
  • 738697-BA1 - For use in Slovenia. Source: printed page 72.
  • 738697-211 - For use in Greece. Source: printed page 72.
  • 738697-071 - For use in Spain. Source: printed page 72.
  • 738697-061 - For use in Hungary. Source: printed page 72.
  • 738697-B71 - For use in Sweden and Finland. Source: printed page 72.
  • 738697-DD1 - For use in Iceland. Source: printed page 72.
  • 738697-BG1 - For use in Switzerland. Source: printed page 72.
  • 738697-D61 - For use in India. Source: printed page 72.
  • 738697-AB1 - For use in Taiwan. Source: printed page 72.
  • 738697-BB1 - For use in Israel. Source: printed page 72.
  • 738697-281 - For use in Thailand. Source: printed page 72.
  • 738697-061 - For use in Italy. Source: printed page 72.
  • 738697-141 - For use in Turkey. Source: printed page 72.
  • 738697-291 - For use in Japan. Source: printed page 72.
  • 738697-541 - For use in Turkey, F-type keyboard. Source: printed page 72.
  • 738697-AD1 - For use in Korea. Source: printed page 72.
  • 738697-031 - For use in the United Kingdom. Source: printed page 72.
  • 738697-161 - For use in Latin America. Source: printed page 72.
  • 738697-001 - For use in the United States. Source: printed page 72.
  • 787801-161 - Keyboard for 15.6-in. models with backlight (includes For use in Latin America backlight and keyboard cables):. Source: printed page 73.
  • 787801-A41 - For use in Belgium. Source: printed page 73.
  • 787801-B31 - For use in the Netherlands. Source: printed page 73.
  • 787801-201 - For use in Brazil. Source: printed page 73.
  • 787801-FP1 - For use in Northwest Africa. Source: printed page 73.
  • 787801-261 - For use in Bulgaria. Source: printed page 73.
  • 787801-091 - For use in Norway. Source: printed page 73.
  • 787801-DB1 - For use in Canada. Source: printed page 73.
  • 787801-131 - For use in Portugal. Source: printed page 73.
  • 787801-FL1 - For use in the Czech Republic and Slovakia. Source: printed page 73.
  • 787801-271 - For use in Romania. Source: printed page 73.
  • 787801-051 - For use in Denmark. Source: printed page 73.
  • 787801-251 - For use in Russia. Source: printed page 73.
  • 787801-041 - For use in France. Source: printed page 73.
  • 787801-171 - For use in Saudi Arabia. Source: printed page 73.
  • 787801-151 - For use in Germany. Source: printed page 73.
  • 787801-BA1 - For use in Slovenia. Source: printed page 73.
  • 787801-211 - For use in Greece. Source: printed page 73.
  • 787801-071 - For use in Spain. Source: printed page 73.
  • 787801-061 - For use in Hungary. Source: printed page 73.
  • 787801-B71 - For use in Sweden and Finland. Source: printed page 73.
  • 787801-DD1 - For use in Iceland. Source: printed page 73.
  • 787801-BG1 - For use in Switzerland. Source: printed page 73.
  • 787801-D61 - For use in India. Source: printed page 73.
  • 787801-AB1 - For use in Taiwan. Source: printed page 73.
  • 787801-BB1 - For use in Israel. Source: printed page 73.
  • 787801-281 - For use in Thailand. Source: printed page 73.
  • 787801-061 - For use in Italy. Source: printed page 73.
  • 787801-141 - For use in Turkey. Source: printed page 73.
  • 787801-291 - For use in Japan. Source: printed page 73.
  • 787801-031 - For use in the United Kingdom. Source: printed page 73.
  • 787801-AD1 - For use in Korea. Source: printed page 73.
  • 787801-001 - For use in the United States. Source: printed page 73.
  • 738696-FP1 - Keyboard for 15.6-in. models (includes keyboard cable): For use in Northwest Africa. Source: printed page 73.
  • 738696-A41 - For use in Belgium. Source: printed page 73.
  • 738696-091 - For use in Norway. Source: printed page 73.
  • 738696-261 - For use in Bulgaria. Source: printed page 73.
  • 738696-131 - For use in Portugal. Source: printed page 73.
  • 738696-DB1 - For use in Canada. Source: printed page 73.
  • 738696-271 - For use in Romania. Source: printed page 73.
  • 738696-FL1 - For use in the Czech Republic and Slovakia. Source: printed page 73.
  • 738696-251 - For use in Russia. Source: printed page 73.
  • 738696-081 - For use in Denmark. Source: printed page 73.
  • 738696-171 - For use in Saudi Arabia. Source: printed page 73.
  • 738696-051 - For use in France. Source: printed page 73.
  • 738696-BA1 - For use in Slovenia. Source: printed page 73.
  • 738696-041 - For use in Germany. Source: printed page 73.
  • 738696-AD1 - For use in South Korea. Source: printed page 73.
  • 738696-151 - For use in Greece. Source: printed page 73.
  • 738696-071 - For use in Spain. Source: printed page 73.
  • 738696-211 - For use in Hungary. Source: printed page 73.
  • 738696-B71 - For use in Sweden and Finland. Source: printed page 73.
  • 738696-DD1 - For use in Iceland. Source: printed page 73.
  • 738696-BG1 - For use in Switzerland. Source: printed page 73.
  • 738696-D61 - For use in India. Source: printed page 73.
  • 738696-AB1 - For use in Taiwan. Source: printed page 73.
  • 738696-BB1 - For use in Israel. Source: printed page 73.
  • 738696-281 - For use in Thailand. Source: printed page 73.
  • 738696-061 - For use in Italy. Source: printed page 73.
  • 738696-141 - For use in Turkey. Source: printed page 73.
  • 738696-291 - For use in Japan. Source: printed page 73.
  • 738696-541 - For use in Turkey, F-type keyboard. Source: printed page 73.
  • 738696-161 - For use in Latin America and Singapore. Source: printed page 74.
  • 738696-031 - For use in the United Kingdom and Singapore. Source: printed page 74.
  • 738696-B31 - For use in the Netherlands. Source: printed page 74.
  • 738696-001 - For use in the United States. Source: printed page 74.
  • 738688-A41 - For use in Belgium. Source: printed page 74.
  • 738688-FP1 - For use in Northwest Africa. Source: printed page 74.
  • 738688-201 - For use in Brazil. Source: printed page 74.
  • 738688-091 - For use in Norway. Source: printed page 74.
  • 738688-261 - For use in Bulgaria. Source: printed page 74.
  • 738688-131 - For use in Portugal. Source: printed page 74.
  • 738688-DB1 - For use in Canada. Source: printed page 74.
  • 738688-271 - For use in Romania. Source: printed page 74.
  • 738688-FL1 - For use in the Czech Republic and Slovakia. Source: printed page 74.
  • 738688-251 - For use in Russia. Source: printed page 74.
  • 738688-081 - For use in Denmark. Source: printed page 74.
  • 738688-171 - For use in Saudi Arabia. Source: printed page 74.
  • 738688-051 - For use in France. Source: printed page 74.
  • 738688-BA1 - For use in Slovenia. Source: printed page 74.
  • 738688-041 - For use in Germany. Source: printed page 74.
  • 738688-AD1 - For use in South Korea. Source: printed page 74.
  • 738688-151 - For use in Greece. Source: printed page 74.
  • 738688-071 - For use in Spain. Source: printed page 74.
  • 738688-211 - For use in Hungary. Source: printed page 74.
  • 738688-B71 - For use in Sweden and Finland. Source: printed page 74.
  • 738688-DD1 - For use in Iceland. Source: printed page 74.
  • 738688-BG1 - For use in Switzerland. Source: printed page 74.
  • 738688-D61 - For use in India. Source: printed page 74.
  • 738688-AB1 - For use in Taiwan. Source: printed page 74.
  • 738688-BB1 - For use in Israel. Source: printed page 74.
  • 738688-281 - For use in Thailand. Source: printed page 74.
  • 738688-061 - For use in Italy. Source: printed page 74.
  • 738688-141 - For use in Turkey. Source: printed page 74.
  • 738688-291 - For use in Japan. Source: printed page 74.
  • 738688-541 - For use in Turkey, F-type keyboard. Source: printed page 74.
  • 738688-161 - For use in Latin America and Singapore. Source: printed page 74.
  • 738688-031 - For use in the United Kingdom and Singapore. Source: printed page 74.
  • 738688-B31 - For use in the Netherlands. Source: printed page 74.
  • 738688-001 - For use in the United States. Source: printed page 74.
  • 787294-161 - Keyboard for 14-in. models with backlight (includes backlight For use in Latin America and keyboard cables):. Source: printed page 74.
  • 787294-A41 - For use in Belgium. Source: printed page 74.
  • 787294-B31 - For use in the Netherlands. Source: printed page 74.
  • 787294-201 - For use in Brazil. Source: printed page 74.
  • 787294-FP1 - For use in Northwest Africa. Source: printed page 74.
  • 787294-261 - For use in Bulgaria. Source: printed page 74.
  • 787294-091 - For use in Norway. Source: printed page 74.
  • 787294-DB1 - For use in Canada. Source: printed page 74.
  • 787294-131 - For use in Portugal. Source: printed page 74.
  • 787294-FL1 - For use in the Czech Republic and Slovakia. Source: printed page 74.
  • 787294-271 - For use in Romania. Source: printed page 74.
  • 787294-051 - For use in Denmark. Source: printed page 74.
  • 787294-251 - For use in Russia. Source: printed page 74.
  • 787294-041 - For use in France. Source: printed page 74.
  • 787294-171 - For use in Saudi Arabia. Source: printed page 74.
  • 787294-151 - For use in Germany. Source: printed page 74.
  • 787294-BA1 - For use in Slovenia. Source: printed page 74.
  • 787294-211 - For use in Greece. Source: printed page 74.
  • 787294-071 - For use in Spain. Source: printed page 74.
  • 787294-061 - For use in Hungary. Source: printed page 74.
  • 787294-B71 - For use in Sweden and Finland. Source: printed page 74.
  • 787294-DD1 - For use in Iceland. Source: printed page 74.
  • 787294-BG1 - For use in Switzerland. Source: printed page 74.
  • 787294-D61 - For use in India. Source: printed page 75.
  • 787294-AB1 - For use in Taiwan. Source: printed page 75.
  • 787294-BB1 - For use in Israel. Source: printed page 75.
  • 787294-281 - For use in Thailand. Source: printed page 75.
  • 787294-061 - For use in Italy. Source: printed page 75.
  • 787294-141 - For use in Turkey. Source: printed page 75.
  • 787294-291 - For use in Japan. Source: printed page 75.
  • 787294-031 - For use in the United Kingdom. Source: printed page 75.
  • 787294-AD1 - For use in Korea. Source: printed page 75.
  • 787294-001 - For use in the United States. Source: printed page 75.
  • 738687-A41 - For use in Belgium. Source: printed page 75.
  • 738687-B31 - For use in the Netherlands. Source: printed page 75.
  • 738687-201 - For use in Brazil. Source: printed page 75.
  • 738687-FP1 - For use in Northwest Africa. Source: printed page 75.
  • 738687-261 - For use in Bulgaria. Source: printed page 75.
  • 738687-091 - For use in Norway. Source: printed page 75.
  • 738687-DB1 - For use in Canada. Source: printed page 75.
  • 738687-131 - For use in Portugal. Source: printed page 75.
  • 738687-FL1 - For use in the Czech Republic and Slovakia. Source: printed page 75.
  • 738687-271 - For use in Romania. Source: printed page 75.
  • 738687-051 - For use in Denmark. Source: printed page 75.
  • 738687-251 - For use in Russia. Source: printed page 75.
  • 738687-041 - For use in France. Source: printed page 75.
  • 738687-171 - For use in Saudi Arabia. Source: printed page 75.
  • 738687-151 - For use in Germany. Source: printed page 75.
  • 738687-BA1 - For use in Slovenia. Source: printed page 75.
  • 738687-211 - For use in Greece. Source: printed page 75.
  • 738687-071 - For use in Spain. Source: printed page 75.
  • 738687-061 - For use in Hungary. Source: printed page 75.
  • 738687-B71 - For use in Sweden and Finland. Source: printed page 75.
  • 738687-DD1 - For use in Iceland. Source: printed page 75.
  • 738687-BG1 - For use in Switzerland. Source: printed page 75.
  • 738687-D61 - For use in India. Source: printed page 75.
  • 738687-AB1 - For use in Taiwan. Source: printed page 75.
  • 738687-BB1 - For use in Israel. Source: printed page 75.
  • 738687-281 - For use in Thailand. Source: printed page 75.
  • 738687-061 - For use in Italy. Source: printed page 75.
  • 738687-141 - For use in Turkey. Source: printed page 75.
  • 738687-291 - For use in Japan. Source: printed page 75.
  • 738687-541 - For use in Turkey, F-type keyboard. Source: printed page 75.
  • 738687-AD1 - For use in Korea. Source: printed page 75.
  • 738687-031 - For use in the United Kingdom. Source: printed page 75.
  • 738687-161 - For use in Latin America. Source: printed page 75.
  • 738687-001 - For use in the United States. Source: printed page 75.

preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

replacement

  1. Loosen the two captive screws that hold the keyboard to the computer. (printed page 75).
  2. Open the computer. (printed page 76).
  3. Insert a thin tool to loosen the tabs on the rear rim of the keyboard (2) (printed page 76).
  4. Swing the rear edge of the keyboard up (printed page 76).
  5. For models without a pointing stick (printed page 76).
  6. Release the ZIF connector that holds the keyboard cable, then disconnect it. (printed page 76).
  7. Take off the keyboard (5). (printed page 77).
  8. Swing the rear edge of the keyboard up (printed page 76).
  9. For models with a pointing stick (printed page 77).
  10. Release the ZIF connector that holds the keyboard cable, then disconnect it. (printed page 76).
  11. Take off the keyboard (printed page 77).
  12. Fit the replacement part by working back through the printed removal steps (printed page 78).

Parts this procedure uses

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-probook-640-g1-keyboard-replacement

Key facts

HP document part number
728342-003
Model
HP ProBook 640 G1
Release year
2013
Screen size
14"
Printed pages
75–78