Learn Substitute SKU: EP-69903 (note only). Learn publishes no CRU column for this page. Applies to: 15 (variant prefix "15-inch"). Rule 3 keyboard: Learn region 'America/Asia' is the only keyboard region whose market includes the USA (Canada D0N-00003/00021 and Mexico D0N-00019/00037 have their own SKUs, excluded). Learn's localization table lists '104 English, US' but does not map regions to layouts; TD SYNNEX US SKU guide lists only D0N-00002/D0N-00020 'AMER/ASIA' keyboards for Laptop 6 15". iFixit (Microsoft genuine-parts partner linked from Learn) lists this exact PN as 'Color Platinum / Style US English'; its Canadian bilingual variants are D0N-00003 (IF413-112-2) / D0N-00021 (IF413-112-15), matching Learn's Canada rows. Classified US_OK. Learn's Substitute SKU for this row is printed 'EP-69903' (missing the '2'; sequence suggests EP2-69903 but NOT asserted). Kept verbatim as a note; not a row, not corrected. Distributor Dicker Data (AU) 'Surface Replaceable Parts Diagrams May 2024' repeats the PDF swap (Platinum D0N-00002 / Black D0N-00020); outweighed by Learn + TD SYNNEX US + iFixit. Includes touchpad. Also listed in TD SYNNEX US SKU guide 'Surface Laptop 6 For Business – Intel 15"'. OEM documentation only; not bench-tested.
Source notes
Microsoft Learn Surface Laptop 6th for Business Device Information and Service Parts, Illustrated Service Parts List (SKU Part No. + Substitute SKU columns). Fetched 2026-10-28 (re-fetched MM-LOOP-023 ~11:12 PM CT; updated_at 2026-03-19, unchanged vs MM-LOOP-022). Item (2) Keyboard Assembly (includes touchpad): 15-inch Platinum America/Asia: SKU Part No. D0N-00020; Substitute SKU EP-69903. CONFLICT: service guide PDF M1309602 Rev A p.16 lists '15-inch Platinum America/Asia' as D0N-00002 (colors swapped vs Learn). Learn preferred; TD SYNNEX 'Surface Replacement Components SKU Guide (US)' (2024-05) agrees with Learn (D0N-00002 AMER/ASIA Black, D0N-00020 AMER/ASIA Platinum). Layout cross-check: iFixit genuine-part listing 'Surface Laptop 6 for Business 15" Top Cover and Keyboard - Genuine' (IF413-112-14: Platinum / US English). (via MM-LOOP-023).