HP Chromebook 11A G8 Education Edition touchpad replacement

Step-by-step HP Chromebook 11A G8 Education Edition touchpad replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 29). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Chromebook 11A G8 Education Edition. Confirm the exact model on the service label before starting.

HP Chromebook 11A G8 Education Edition touchpad replacement. HP prints this procedure on printed page 29 of its maintenance and service guide.

Tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • L99224-001 - In chalkboard gray finish. Source: printed page 29.
  • L92823-001 - In dark sage gray finish. Source: printed page 29.

Preparation

Save your work, shut the computer down through the operating system, unplug AC power and every external device, and work on a grounded, static-safe surface.

Replacement

  1. Shut the computer down, unplug the adapter, and remove the keyboard/top cover. (printed page 29).
  2. Turn the assembly over and pull the pad that secures the touchpad cable. (printed page 29).
  3. Lift the shielding over the touchpad screws and undo the three M2.0x2.2 screws. (printed page 29).
  4. Remove the four M2.0x2.9 screws and take off the touchpad bracket. (printed page 29).
  5. Lift the touchpad and its cable out of the keyboard/top cover. (printed page 29).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-chromebook-11a-g8-education-edition-touchpad-replacement-p29

Key facts

HP document part number
L99577-001
Model
HP Chromebook 11A G8 Education Edition
Release year
2020
Screen size
11.6"
Printed pages
29