HP Chromebook 11A G8 Education Edition display panel replacement

Step-by-step HP Chromebook 11A G8 Education Edition display panel replacement rewritten in our own words from HP's official Maintenance and Service Guide, with page citations.

Part you needL92827-001HP HD UWVA non-touch panel for the HP Chromebook 11A G8 Education Edition
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On this page
  1. Applies to
  2. Scope and notes
  3. Tools
  4. Documented OEM spare options
  5. Preparation
  6. Replacement
  7. Reassembly
  8. Part numbers in our catalog
  9. Official manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's official Maintenance and Service Guide (PDF, printed pages 24–52). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.
HP service classification: Authorized Service Provider chapter; HP states the components in this chapter should be accessed only by an authorized service provider.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Chromebook 11A G8 Education Edition. Confirm the exact model on the service label before starting.

Scope and notes

Display panel replacement in the HP Chromebook 11A G8 Education Edition. The procedure is in chapter 5, "Removal and replacement procedures" (printed p.24), which restricts its components to authorized service providers; the cover states the document is for HP authorized service providers only.

The screen is documented as "Display assembly" (printed p.44), which is "available as spare parts at the subcomponent level only." No complete display assembly is listed.

Tools

Flat-bladed screwdriver, magnetic screwdriver, Phillips P0 and P1 screwdrivers, and a case utility tool or similar thin plastic tool (HP "Tools required", printed p.19).

Documented OEM spare options

  • L92828-001 — 11.6 in, HD, antiglare, LED, UWVA, touchscreen display panel
  • L92827-001 — 11.6 in, HD, antiglare, LED, UWVA, nontouchscreen display panel
  • L92826-001 — 11.6 in, HD, antiglare, LED, SVA, nontouchscreen display panel

All three are printed on p.47; the panel must match the display fitted.

Preparation

  1. Shut the computer down through the operating system, disconnect all external devices, unplug the AC power cord and adapter from the computer (printed p.44).
  2. Remove the keyboard/top cover (see page 24): remove the two Phillips M2.5×8.7 and four Phillips M2.5×7.2 screws that secure it to the bottom cover, separate and lift the rear edge with a thin plastic tool, release the touchpad board cable and keyboard cable ZIF connectors and the shielding over the keyboard cable ZIF connector, then remove the keyboard/top cover (printed pp.25–27).
  3. Remove the speakers (printed page 31): lift the shielding over the battery cable and connector, unplug the battery cable from the system board, unplug the speaker cable from the system board, free it from the routing clips and channel built into the battery, and take out the three Phillips M2.0×4.2 screws that hold the speakers to the bottom cover.

Replacement

  1. Remove the display hinge cover (printed p.44): close the computer, turn it upside down with the front toward you, work along the left and right edges with a case utility tool, or a similar thin plastic tool, to free the hinge cover from the display assembly, then take the hinge cover off.
  2. Remove the display bezel (printed p.45): put the computer right side up with its rear facing you and open it as far as it will open, release the top, left and right, and bottom edges of the display bezel from the display assembly, then take the bezel off.
  3. Remove the display bracket (printed pp.45–46): remove the two Phillips M2.0×2.9 screws that secure it to the display back cover, then remove it.
  4. Remove the display panel (printed p.46): take out the four Phillips M2.0×2.9 screws that hold the panel to the display back cover, swing the top edge of the panel up and forward until it lies upside down on the computer, peel the adhesive support strip away from the display panel cable connector, unplug the display panel cable from the panel, and take the panel off.

Reassembly

  1. Put the replacement display panel back into the display back cover, plug the display panel cable into the panel, put the adhesive support strip back over the display panel cable connector, and tighten the four Phillips M2.0×2.9 screws; then refit the display bracket with its two Phillips M2.0×2.9 screws, the display bezel and the display hinge cover (printed p.46).
  2. Plug the battery cable back into the system board, put the speakers back with their three Phillips M2.0×4.2 screws, and put the keyboard/top cover back on, with the touchpad board cable and the keyboard cable going into their ZIF connectors again (printed p.31).

> IMPORTANT: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Official manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-chromebook-11a-g8-ee-display-panel-replacement