Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP EliteBook 840 G11. Confirm the exact model on the service label before starting.
HP EliteBook 840 14 inch G11 Notebook PC memory modules replacement. HP prints this procedure on printed page 43 of its maintenance and service guide, and the spare-part table for this part is on printed page 43.
tools and parts
- Tweezers
- Nonconductive, nonmarking pry tool
- Magnetic Phillips P1 screwdriver
N50075-001- 32 GB memory module. Source: printed page 43.N77400-001- 32 GB (People's Republic of China (PRC)) memory module. Source: printed page 43.N38627-001- 16 GB memory module. Source: printed page 43.N77399-001- 16 GB (PRC) memory module. Source: printed page 43.N37792-001- 8 GB memory module. Source: printed page 43.N77398-001- 8 GB (PRC) memory module. Source: printed page 43.
preparation
Save your work, shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.
- Get the machine ready for teardown (that section sits on page 37).
- Take the bottom cover off (that section sits on page 37).
- Unplug the battery lead from the main board (the Battery section sits on page 48).
replacement
- Lift the tape (1) that holds the memory cover to the heat sink.
- Lift the tape (2) that holds the memory cover to the SSD cover.
- Pop the memory cover up with a tab (3); clips hold it to the main board.
- Spread the two retention clips outward (1) so the module tips up at a 45° angle, and pull the module (2) out.
Part numbers in our catalog
- HP 8 GB memory module N37792-001 (N37792-001)
- HP Memory N38627-001 (N38627-001)
- HP 32 GB memory module for NECC N50075-001 (N50075-001)
- HP 8 GB memory module for the PRC N77398-001 (N77398-001)
- HP 16 GB memory module for the PRC N77399-001 (N77399-001)
- HP 32 GB memory module for the PRC N77400-001 (N77400-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-840-14-inch-g11-memory-modules-replacement