HP Fortis G1i 11 inch Chromebook touchpad replacement

Step-by-step HP Fortis G1i 11 inch Chromebook touchpad replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needN85232-001HP Chromebook major components, . N85232-001 for the HP Fortis G1i 11 inch Chromebook
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On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Parts this procedure uses
  6. Part numbers in our catalog
  7. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 41–42). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Fortis G1i 11 inch Chromebook. Confirm the exact model on the service label before starting.

HP Fortis G1i 11 inch Chromebook touchpad replacement. HP prints this procedure on printed page 40 of its maintenance and service guide, and the spare-part table for this part is on printed page 40.

tools and parts

  • Tweezers, Nonconductive, nonmarking pry tool and Magnetic Phillips P1 drivers
  • Static-safe work surface
  • N85230-001 - Touchpad, flint gray. Source: printed page 40.
  • N85231-001 - Touchpad, galactic blue. Source: printed page 40.
  • N85232-001 - Touchpad cable (available in the Cable Kit). Source: printed page 40.
  • N91997-001 - Touchpad bracket. Source: printed page 40.

preparation

HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 19. Its preparation for disassembly is on printed page 28: power the unit down through the operating system, unplug the power cord and detach every external device before opening it. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.

replacement

  1. Take out four Phillips M2.0 × 2.5 screws from touchpad bracket, and then remove the bracket. (printed page 41).
  2. Take out the tape from the touchpad. (printed page 41).
  3. Detach cable from the ZIF connector on the touchpad. (printed page 41).
  4. Lift the protective tape that covers the screws at the upper of the touchpad. (printed page 41).
  5. Take out gray conductive tape from touchpad. Leave other end of the tape connected to the notebook. When you replace the tape, be sure it touches the touchpad after replacement. (printed page 41).
  6. Take out the three Phillips M2.0 × 2.5 screws from the touchpad. (printed page 41).
  7. Take out the touchpad from the computer. (printed page 41).
  8. When installing touchpad and bracket, be sure that rubber bumper is installed on bottom of the touchpad mount in the location shown in the following illustration. (printed page 42).

Parts this procedure uses

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-fortis-g1i-11-inch-chromebook-touchpad-replacement-p40

Key facts

HP document part number
P27548-001
Model
HP Fortis G1i 11 inch Chromebook
Release year
2025
Screen size
11.6"
Printed pages
41–42

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