HP ProBook 455 G4 memory module replacement

Step-by-step HP ProBook 455 G4 memory module replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you need862397-850HP Memory 862397-850 for the HP ProBook 455 G4
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On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. Replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 38–39). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP ProBook 455 G4. Confirm the exact model on the service label before starting.

HP ProBook 455 G4 Notebook PC memory modules replacement. HP prints this procedure on printed page 38 of its maintenance and service guide.

tools and parts

  • Flat-bladed drivers, Phillips P0 and P1 drivers and Torx T8 drivers
  • Static-safe work surface
  • No spare part number for this component was found in the cached manual
  • 862397-850 - 4-GB (PC4-17000). Source: printed page 38.
  • 862398-850 - 8-GB (PC4-17000). Source: printed page 38.

preparation

HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 27. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.

Replacement

  1. Spread the retaining tabs on each side of the memory card slot to release the memory module. (printed page 38).
  2. Take out the memory module by pulling the module away off the slot at an angle. (printed page 39).
  3. Put the memory module back by repeating the printed removal moves in the opposite order (printed page 39).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-probook-455-g4-memory-modules-replacement

Key facts

HP document part number
903116-001
Model
HP ProBook 455 G4
Release year
2016
Screen size
15.6"
Printed pages
38–39

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