HP ProBook 470 G3 service doors replacement

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP ProBook 470 G3. Confirm the exact model on the service label before starting.

HP ProBook 470 G3 Notebook PC service doors replacement. HP prints this procedure on printed page 32 of its maintenance and service guide.

tools and parts

• Screwdrivers and a non-marking pry tool as HP lists for this procedure
• Static-safe work surface
• 829013-001 - Plastics Kit (includes service doors). Source: printed page 32.

preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

1. Power the machine down. (printed page 31).
2. Detach all external devices connected to the computer. (printed page 31).
3. Cut the power by pulling the cord out of the wall outlet, and (printed page 31).
4. Power the machine down. (printed page 31).
5. Detach all external devices connected to the computer. (printed page 31).
6. Cut the power by pulling the cord out of the wall outlet, and (printed page 31).
7. Power the machine down. (printed page 31).
8. Detach all external devices connected to the computer. (printed page 31).
9. Cut the power by pulling the cord out of the wall outlet, and (printed page 31).

replacement

10. To remove the large service door: (printed page 32).
11. To remove the small service door: (printed page 32).
12. Take off the battery (see that procedure on page 31). (printed page 32).
13. Take out the large service door (see that procedure on page 32). (printed page 34).
14. Take out the Phillips PM2.5×7.0 screw that holds the optical drive to the computer. (printed page 34).
15. Seat a tool into the slot beside the memory units as well as push the optical drive to disengage it (2). (printed page 34).
16. Take out the optical drive from the computer (3). (printed page 34).
17. If it is necessary to take the bracket from the optical drive, take the Phillips PM2.5×4.0 fastener (1) that holds the mount to the rear of the drive, and after that take the bracket from the drive (2). (printed page 35).
18. Take off the battery (see that procedure on page 31). (printed page 32).
19. Take out the large service door (see that procedure on page 32). (printed page 34).
20. Take out the 4 Phillips PM2.5×5.0 screws that hold the hard drive to the chassis. (printed page 36).
21. Pull the plastic tab for sliding the hard drive (2) away from the middle of the machine to disengage it from the connector. (printed page 36).
22. Take out the hard drive from the bay (3). (printed page 37).
23. To take off the hard drive cover from the hard drive, take out the 4 Phillips PM3.0×3.5 screws that (printed page 37).
24. Navigate to www.hp.com. (printed page 38).
25. Click Support & Drivers > click Drivers & Software. (printed page 38).
26. In the Enter a product name/number box (printed page 38).
27. Click the link for the computer model. (printed page 38).
28. Select the operating system, and then click Next. (printed page 38).
29. Under Step 2: Select a Download (printed page 38).
30. Click the link for the most recent BIOS. (printed page 38).
31. Click the Download button (printed page 38).
32. Take off the battery (see that procedure on page 31). (printed page 32).
33. Take out the large service door (see that procedure on page 32). (printed page 34).

Parts this procedure uses

• HP Plastics kit holding the service doors and fingerprint reade 829013-001 (829013-001)

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-probook-470-g3-service-doors-replacement-p32