Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP ZBook 15 G3. Confirm the exact model on the service label before starting.
HP ZBook 15 G3 Mobile Workstation memory module replacement. HP prints this procedure on printed page 37.
Tools and parts
- Torx T8 screw driver, Flat-bladed screw driver and Magnetic screw driver
- Static-safe work surface
820571-002- 16-GB. Source: printed page 36.820570-002- 8-GB. Source: printed page 36.820569-002- 4-GB For use in models with Xeon Core processors. Source: printed page 36.835886-002- 16-GB. Source: printed page 36.835887-002- 8-GB. Source: printed page 36.
Preparation
HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 27. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.
Replacement
- Spread the retaining tabs on each side of the memory card slot to release the memory module. (printed page 37).
- Take out the memory module by pulling the module away off the slot at an angle. (printed page 37).
- Install the memory module by working back through the printed removal steps (printed page 37).
Part numbers in our catalog
- HP Memory 820570-002 (820570-002)
- HP 16 GB DDR4-2133 memory module for Core processor models 820571-002 (820571-002)
- HP 4 GB DDR4-2133 memory module for Core processor models 820569-002 (820569-002)
- HP Memory 835886-002 (835886-002)
- HP Memory 835887-002 (835887-002)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-zbook-15-g3-memory-module-replacement-p37