HP Chromebook 14 G4 TouchPad replacement

Step-by-step HP Chromebook 14 G4 TouchPad replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you need830874-001HP Service Part 830874-001 for the HP Chromebook 14 G4
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On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Parts this procedure uses
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 24–27). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Chromebook 14 G4. Confirm the exact model on the service label before starting.

HP Chromebook 14 G4 TouchPad replacement. HP prints this procedure on printed page 27 of its maintenance and service guide, and the spare-part table for this part is on printed page 27.

tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • 830874-001 - TouchPad for use in HP Chromebook 14 G4 models (includes gasket). Source: printed page 27.
  • 835047-001 - TouchPad for use in blue HP Chromebook models (includes gasket). Source: printed page 27.
  • 835048-001 - TouchPad for use in purple HP Chromebook models (includes gasket). Source: printed page 27.
  • 830870-001 - Touchpad cable. Source: printed page 27.

preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

  1. Power the machine down. If you cannot tell whether the machine is off or in Hibernation, turn the machine on, and after that shut it down through the operating system. (printed page 24).
  2. Cut the power from the machine by unplugging the power cord from the machine. (printed page 24).
  3. Detach every external device from the machine. (printed page 24).

replacement

  1. Take the keyboard/top cover (the Keyboard/top cover section is on page 23). (printed page 27).

Parts this procedure uses

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-chromebook-14-g4-touchpad-replacement-p27

Key facts

HP document part number
828939-001
Model
HP Chromebook 14 G4
Release year
2015
Screen size
14"
Printed pages
24–27

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