HP Chromebook 14 G4 USB board replacement

Step-by-step HP Chromebook 14 G4 USB board replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you need830869-001HP USB cable 830869-001 for the HP Chromebook 14 G4
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On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Parts this procedure uses
  6. Part numbers in our catalog
  7. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 24–30). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Chromebook 14 G4. Confirm the exact model on the service label before starting.

HP Chromebook 14 G4 USB board replacement. HP prints this procedure on printed page 30 of its maintenance and service guide, and the spare-part table for this part is on printed page 13.

Tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • 830873-001 - USB board. Source: printed page 30.
  • 830869-001 - USB board cable. Source: printed page 30.

Preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

Replacement

  1. Power the machine down. If you cannot tell whether the machine is off or in Hibernation, turn the machine on, and after that shut it down through the operating system. (printed page 24).
  2. Cut the power from the machine by unplugging the power cord from the machine. (printed page 24).
  3. Detach every external device from the machine. (printed page 24).
  4. Take the keyboard/top cover (the Keyboard/top cover section is on page 23). (printed page 27).
  5. Detach the battery lead from the main board (the Battery section is on page 42). (printed page 29).
  6. Free the ZIF connector (1) that carries the USB board ribbon lead is attached, and after that detach the lead from the USB board. (printed page 30).
  7. Take the two Philllips PM2.0×2.0 broad head fasteners (2) that hold the USB board to the base enclosure. (printed page 30).
  8. Take the USB board (3). (printed page 30).
  9. Fit the replacement part by working back through the printed removal steps (printed page 30).

Parts this procedure uses

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-chromebook-14-g4-usb-board-replacement-p30

Key facts

HP document part number
828939-001
Model
HP Chromebook 14 G4
Release year
2015
Screen size
14"
Printed pages
24–30

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