HP EliteBook 850 G4 keyboard replacement

Step-by-step HP EliteBook 850 G4 keyboard replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you need836621-001HP US non-backlit keyboard for the HP EliteBook 850 G4
View part & buy links
On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 51–52). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP EliteBook 850 G4. Confirm the exact model on the service label before starting.

HP EliteBook 850 G4 Notebook PC keyboard replacement. HP prints this procedure on printed page 51 of its maintenance and service guide.

Tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface

Preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

Replacement

  1. Position the computer upside down. (printed page 51).
  2. Take out the 4 Phillips M2.5×5.0 screws that hold the keyboard to the computer (1). (printed page 51).
  3. Position the computer on its side (printed page 51).
  4. Insert a screwdriver or comparable thin tool into the hole beside the cooler/fan assembly, and then press (printed page 51).
  5. Place the machine upright with the front toward you, and after that open the machine as far as possible. (printed page 51).
  6. Slide the keyboard slightly downward (printed page 51).
  7. Lift the ZIF connector for the pointing stick cable connector (printed page 51).
  8. Lift the ZIF connector for the keyboard backlight cable connector (printed page 51).
  9. Lift the ZIF connector for the keyboard cable connector (printed page 51).
  10. Take off the keyboard (8). (printed page 52).
  11. Fit the replacement part by working back through the printed removal steps (printed page 52).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-850-g4-keyboard-replacement-p51

Key facts

HP document part number
913341-001
Model
HP EliteBook 850 G4
Release year
2016
Screen size
15.6"
Printed pages
51–52

Related