Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP EliteBook 850 G4. Confirm the exact model on the service label before starting.
HP EliteBook 850 G4 Notebook PC solid-state drive replacement. HP prints this procedure on printed page 41 of its maintenance and service guide.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
917758-001- 512 GB, PCIe, Gen3x4, NVMe, TLC. Source: printed page 41.917760-001- 512 GB, PCIe, Gen3x4, NVMe, self-encrypting (SED), Opal 2, TLC. Source: printed page 41.917755-001- 512 GB, PCIe, Gen3x4, NVMe, MLC. Source: printed page 41.917382-003- 512 GB, SATA-3, FIPS-140–2, TLC. Source: printed page 41.919691-003- 360 GB, PCIe, Gen3×4, NVMe, SS, TLC. Source: printed page 41.917757-001- 256 GB, PCIe, Gen3×4, NVMe, TLC. Source: printed page 41.917759-001- 256 GB, SATA-3, self-encrypting (SED), Opal 2, TLC. Source: printed page 41.917756-001- 128 GB, SATA-3. Source: printed page 41.915930-001- 1 TB, PCIe, Turbo Drive, MLC. Source: printed page 41.915931-001- 512 GB, PCIe, Turbo Drive, MLC. Source: printed page 41.915932-001- 512 GB, PCIe, Turbo Drive, self-encrypting (SED), Opal 2, TLC. Source: printed page 41.920051-001- 512 GB, SATA-3, FIPS, TLC. Source: printed page 41.915933-001- 256 GB, PCIe, Turbo Drive, MLC. Source: printed page 41.915929-001- 256 GB, PCIe, Turbo Drive, TLC. Source: printed page 41.915928-001- 256 GB, SATA-3, self-encrypting (SED), Opal 2, TLC. Source: printed page 41.
Preparation
Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.
Replacement
- Take out the Phillips M2.0×3.0 screw that holds the drive to the system board. (printed page 41).
- Take out the drive by pulling it away from the plug. (printed page 42).
- Fit the replacement part by working back through the printed removal steps (printed page 42).
Part numbers in our catalog
- HP SSD 917382-003 (917382-003)
- HP 512 GB PCIe Gen3x4 NVMe TLC SSD 917758-001 (917758-001)
- HP 512 GB PCIe NVMe SED Opal 2 TLC 917760-001 (917760-001)
- HP 512 GB PCIe Gen3x4 NVMe MLC SSD 917755-001 (917755-001)
- HP Solid-state drive (SSD): 360 GB, PCIe Gen3×4 SS TLC 919691-003 (919691-003)
- HP 256 GB PCIe Gen3x4 NVMe TLC SSD 917757-001 (917757-001)
- HP 256 GB SATA-3 self-encrypting Opal 2 TLC SSD 917759-001 (917759-001)
- HP 128 GB SATA-3 solid-state drive 917756-001 (917756-001)
- HP 1 TB PCIe Turbo Drive MLC SSD 915930-001 (915930-001)
- HP 512 GB PCIe Turbo Drive MLC SSD 915931-001 (915931-001)
- HP 512 GB PCIe Turbo Drive SED Opal 2 915932-001 (915932-001)
- HP 512 GB SATA-3 FIPS TLC SSD 920051-001 (920051-001)
- HP 256 GB PCIe Turbo Drive MLC SSD 915933-001 (915933-001)
- HP 256 GB PCIe Turbo Drive TLC SSD 915929-001 (915929-001)
- HP 256 GB SATA-3 SED Opal 2 TLC SSD 915928-001 (915928-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-850-g4-solid-state-drive-replacement-p41