HP ProBook 640 G2 serial port replacement

Step-by-step HP ProBook 640 G2 serial port replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you need840746-001HP Serial port board with cable 840746-001 for the HP ProBook 640 G2
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On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Parts this procedure uses
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 39–83). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP ProBook 640 G2. Confirm the exact model on the service label before starting.

HP ProBook 640 G2 Notebook PC serial port replacement. HP prints this procedure on printed page 80 of its maintenance and service guide.

tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • 840746-001 - Serial. Source: printed page 80.

preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

  1. Detach all external devices connected to the computer. (printed page 39).

replacement

  1. Power the machine down. (printed page 82).
  2. Cut the power by pulling the cord out of the wall outlet, and (printed page 82).
  3. Take out the service door (see that procedure on page 37). (printed page 82).
  4. Take off the battery (see that procedure on page 38). (printed page 82).
  5. Take off the battery (see that procedure on page 38) (printed page 82).
  6. Hard drive (see that procedure on page 39). (printed page 82).
  7. Solid-state drive (see Solid-state drive (choose products only) on page 41). (printed page 82).
  8. WWAN module (see WWAN module (choose products only) on page 42). (printed page 82).
  9. WLAN module (see that procedure on page 44). (printed page 82).
  10. Optical drive (see that procedure on page 46). (printed page 83).
  11. Keyboard (see that procedure on page 48). (printed page 83).
  12. Hinge covers (see that procedure on page 55). (printed page 83).
  13. Base enclosure (see that procedure on page 57). (printed page 83).
  14. System board (see that procedure on page 59). (printed page 83).
  15. Fan/heat sink assembly (see that procedure on page 61). (printed page 83).
  16. Top cover (see that procedure on page 65). (printed page 83).

Parts this procedure uses

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-probook-640-g2-serial-port-replacement-p80

Key facts

HP document part number
839485-001
Model
HP ProBook 640 G2
Release year
2015
Screen size
14"
Printed pages
39–83