HP ZBook Studio G4 memory module replacement

Step-by-step HP ZBook Studio G4 memory module replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you need835886-002HP Memory 835886-002 for the HP ZBook Studio G4
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On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 35–36). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP ZBook Studio G4. Confirm the exact model on the service label before starting.

HP ZBook Studio G4 Mobile Workstation memory module replacement. HP prints this procedure on printed page 35 of its maintenance and service guide.

tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • 865396-852 - 16 GB. Source: printed page 35.
  • 865398-852 - 8 GB. Source: printed page 35.
  • 865397-852 - 4 GB. Source: printed page 35.
  • 835886-001 - 16 GB, ECC. Source: printed page 35.
  • 835887-001 - 8 GB, ECC. Source: printed page 35.

preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

replacement

  1. Spread the retaining tabs on each side of the memory card slot to release the memory module. (printed page 35).
  2. Take out the memory module by pulling the module away off the slot at an angle. (printed page 36).
  3. Put the memory module back by repeating the printed removal moves in the opposite order (printed page 36).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-zbook-studio-g4-memory-module-replacement

Key facts

HP document part number
915648-001
Model
HP ZBook Studio G4
Release year
2017
Screen size
15.6"
Printed pages
35–36

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