HP Chromebook 11a battery replacement

Step-by-step HP Chromebook 11a battery replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needL97355-005HP battery L97355-005 for the HP Chromebook 11a
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On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 20–21). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Chromebook 11a. Confirm the exact model on the service label before starting.

HP Chromebook® 11a battery replacement. HP prints this procedure on printed page 20 of its maintenance and service guide, and the spare-part table for this part is on printed page 10.

Tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • L97355-005 - Battery. Source: printed page 20.

Preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

Replacement

  1. Get the machine ready for taking apart (the Preparation for disassembly section is on page 18). (printed page 20).
  2. Take the bottom cover off (the Bottom cover section is on page 18). (printed page 20).
  3. Detach the battery lead from the main board (1). (printed page 20).
  4. Take the six Phillips M2.0 × 2.5 fasteners (2) that hold the battery to the machine. (printed page 20).
  5. Take the battery out from the machine (3). (printed page 21).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-chromebook-11a-battery-replacement-p20

Key facts

HP document part number
M17965-001
Model
HP Chromebook 11a
Release year
2020
Screen size
11.6"
Printed pages
20–21