HP Chromebook 11a heat sink replacement

Step-by-step HP Chromebook 11a heat sink replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needM15731-001HP heat sink M15731-001 for the HP Chromebook 11a
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On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 25). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Chromebook 11a. Confirm the exact model on the service label before starting.

HP Chromebook® 11a heat sink replacement. HP prints this procedure on printed page 24 of its maintenance and service guide, and the spare-part table for this part is on printed page 24.

tools and parts

  • Nonconductive, nonmarking pry tool and Magnetic Phillips P1 drivers
  • Static-safe work surface
  • M15731-001 - Heat sink. Source: printed page 24.

preparation

HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 13. Its preparation for disassembly is on printed page 18: power the unit down through the operating system, unplug the power cord and detach every external device before opening it. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.

replacement

  1. Take out the two Phillips M2.0 × 3.0 screws that hold the heat sink to the system board. (printed page 25).
  2. Take out heat sink (2). (printed page 25).
  3. Thoroughly clean thermal material from surfaces of heat sink and system board components each time heat sink is removed. (printed page 25).
  4. Put the heat sink back by repeating the printed removal moves in the opposite order (printed page 25).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-chromebook-11a-heat-sink-replacement-p24

Key facts

HP document part number
M17965-001
Model
HP Chromebook 11a
Release year
2020
Screen size
11.6"
Printed pages
25