HP Chromebook 11a touchpad replacement

Step-by-step HP Chromebook 11a touchpad replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needL92823-001HP touchpad L92823-001 for the HP Chromebook 11a
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On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 20–22). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Chromebook 11a. Confirm the exact model on the service label before starting.

HP Chromebook® 11a touchpad replacement. HP prints this procedure on printed page 21 of its maintenance and service guide, and the spare-part table for this part is on printed page 21.

tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • M15713-001 - Touchpad, ash gray. Source: printed page 21.
  • M15714-001 - Touchpad, indigo blue. Source: printed page 21.
  • M15715-001 - Touchpad, snow white. Source: printed page 21.
  • M15710-001 - Touchpad cable. Source: printed page 21.
  • M16563-001 - Touchpad bracket rubber. Source: printed page 21.

preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

  1. Get the machine ready for taking apart (the Preparation for disassembly section is on page 18). (printed page 20).
  2. Take the bottom cover off (the Bottom cover section is on page 18). (printed page 20).

replacement

  1. Take the battery out (the Battery section is on page 20). (printed page 21).
  2. Take the speaker lead that is taped to the touchpad bracket (1). (printed page 21).
  3. Take the four Phillips M2.0 × 2.0 fasteners (2) that hold the touchpad bracket to the machine. (printed page 21).
  4. Take the touchpad bracket (3). (printed page 22).
  5. Detach the lead from the ZIF connector on the touchpad (1). (printed page 22).
  6. Take the protective tape that covers the fastener on the corner of the touchpad (2). (printed page 22).
  7. Take the three Phillips M2.0 × 2.0 fasteners (3) that hold the touchpad to the machine. (printed page 22).
  8. Take the touchpad (4) from the machine. (printed page 22).
  9. Fit the replacement part by working back through the printed removal steps (printed page 22).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-chromebook-11a-touchpad-replacement-p21

Key facts

HP document part number
M17965-001
Model
HP Chromebook 11a
Release year
2020
Screen size
11.6"
Printed pages
20–22

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