HP Chromebook 11a system board replacement

Step-by-step HP Chromebook 11a system board replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needM15725-001HP Motherboard M15725-001 for the HP Chromebook 11a
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On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 20–27). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Chromebook 11a. Confirm the exact model on the service label before starting.

HP Chromebook® 11a system board replacement. HP prints this procedure on printed page 26 of its maintenance and service guide.

tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • M15725-001 - 32 GB eMMC memory. Source: printed page 26.
  • M15726-001 - 64 GB eMMC memory. Source: printed page 26.

preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

  1. Get the machine ready for taking apart (the Preparation for disassembly section is on page 18). (printed page 20).
  2. Take the bottom cover off (the Bottom cover section is on page 18). (printed page 20).
  3. Detach the battery lead from the main board (the Battery section is on page 20). (printed page 23).

replacement

  1. Detach those leads from the main board: ● Display lead (1) ● Aerial leads from the WLAN module (2) ● Camera lead (3) ● USB board lead (ZIF) (4) ● Keyboard lead (ZIF) (5) ● Touchpad lead (ZIF) (6) ● Speaker lead (ZIF) (7) (printed page 26).
  2. Take the four Phillips M2.0 × 2.0 fasteners (1) that hold the main board to the machine. (printed page 27).
  3. Take the two Phillips M2.0 × 2.0 fasteners (2) that hold the USB bracket to the main board. (printed page 27).
  4. Take the USB bracket from the main board (3). (printed page 27).
  5. Take the main board (4) from the machine. (printed page 27).
  6. Fit the replacement part by working back through the printed removal steps (printed page 27).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-chromebook-11a-system-board-replacement-p26

Key facts

HP document part number
M17965-001
Model
HP Chromebook 11a
Release year
2020
Screen size
11.6"
Printed pages
20–27

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