HP Chromebook x360 11 G3 Education Edition keyboard camera cable replacement

Step-by-step HP Chromebook x360 11 G3 Education Edition keyboard camera cable replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 26–33). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Chromebook x360 11 G3 Education Edition. Confirm the exact model on the service label before starting.

HP Chromebook x360 11 G3 Education Edition keyboard camera cable replacement. HP prints this procedure on printed page 33 of its maintenance and service guide.

tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface

preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

  1. Power the machine down. If you are unsure whether the machine is off or in Hibernation, turn the machine on, and after that shut it down through the operating system. (printed page 26).
  2. Detach every external device wired to the machine. (printed page 26).
  3. Cut the power by pulling the cord out of the wall outlet, and after that unplugging the AC adapter from the machine. (printed page 26).
  4. Take the keyboard/top cover (the Keyboard/top cover section is on page 24). (printed page 29).

replacement

  1. Take the keyboard camera (the Keyboard camera section is on page 32). (printed page 33).
  2. Rotate the keyboard camera upside downward with the rear toward you. (printed page 33).
  3. Free the ZIF connector (1) that carries the keyboard camera lead is connected, and after that detach the keyboard camera lead from the keyboard camera. (printed page 33).
  4. Take the keyboard camera lead (2). (printed page 33).
  5. Fit the replacement part by working back through the printed removal steps (printed page 33).

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-chromebook-x360-11-g3-education-edition-keyboard-camera-cable-replacement-p33

Key facts

HP document part number
L89291-001
Model
HP Chromebook x360 11 G3 Education Edition
Release year
2020
Screen size
11.6"
Printed pages
26–33

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