HP EliteBook 850 G2 keyboard replacement

Step-by-step HP EliteBook 850 G2 keyboard replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you need776475-001HP keyboard (US) 776475-001 for the HP EliteBook 850 G2
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On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 61–64). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP EliteBook 850 G2. Confirm the exact model on the service label before starting.

HP EliteBook 850 G2 Notebook PC keyboard replacement. HP prints this procedure on printed page 61 of its maintenance and service guide.

Tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface

Preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

Replacement

  1. Loosen the two Phillips captive screws that hold the keyboard to the computer. (printed page 61).
  2. Partially open the computer. (printed page 62).
  3. Rest and secure the computer carefully on its left side. (printed page 62).
  4. Seat a keyboard free tool or similar thin tool into the keyboard free hole, and then press on (printed page 62).
  5. Position the computer right-side up carefully with the front toward you. (printed page 62).
  6. Lift the rear edge of the keyboard upward. (printed page 63).
  7. Swing the keyboard up (printed page 63).
  8. Free the zero insertion force (ZIF) plug (2) to which the keyboard lead is attached, and after that detach the keyboard lead from the main board. (printed page 63).
  9. Free the ZIF plug (3) to which the pointing stick lead is attached, and after that detach the pointing stick lead from the main board. (printed page 63).
  10. Let go of the ZIF connector to which the backlight cable is attached (printed page 63).
  11. Take off the keyboard (5). (printed page 64).
  12. Fit the replacement part by working back through the printed removal steps (printed page 64).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-850-g2-keyboard-replacement-p61

Key facts

HP document part number
803219-001
Model
HP EliteBook 850 G2
Release year
2015
Screen size
15.6"
Printed pages
61–64

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