Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP EliteBook 850 G2. Confirm the exact model on the service label before starting.
HP EliteBook 850 G2 Notebook PC memory module replacement. HP prints this procedure on printed page 58 of its maintenance and service guide, and the spare-part table for this part is on printed page 32.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
693374-001- 8-GB memory module (PC3L, 12800, 1600 MHz). Source: printed page 58.691740-001- 4-GB memory module (PC3L, 12800, 1600 MHz). Source: printed page 58.
Preparation
Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.
Replacement
- Push the retaining tabs (1) on both sides of the memory module slot to free the memory module. (The edge of the unit opposite the slot rises away from the machine.) (printed page 58).
- Take the memory module (2) by pulling the unit out of its slot at an angle. (printed page 58).
- Fit the replacement part by working back through the printed removal steps (printed page 58).
Part numbers in our catalog
- HP Memory 693374-001 (693374-001)
- HP Memory 691740-001 (691740-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-850-g2-memory-module-replacement-p58