Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP EliteBook 850 G2. Confirm the exact model on the service label before starting.
HP EliteBook 850 G2 Notebook PC solid-state drive replacement. HP prints this procedure on printed page 52 of its maintenance and service guide, and the spare-part table for this part is on printed page 35.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
803386-001- 512-GB, SATA-3 solid-state drive. Source: printed page 52.803389-001- 256-GB, SATA-3, TLC solid-state drive. Source: printed page 52.803387-001- 256-GB, SATA-3, SED, Opal 2 solid-state drive. Source: printed page 52.803390-001- 256-GB, SATA-3 solid-state drive. Source: printed page 52.803381-001- 256-GB, M2, PCIe-2×2 solid-state drive. Source: printed page 52.803385-001- 240-GB, SATA-3 solid-state drive. Source: printed page 52.803384-001- 180-GB, SATA-3, SED, Opal 2 solid-state drive. Source: printed page 52.803383-001- 180-GB, SATA-3 solid-state drive. Source: printed page 52.803388-001- 128-GB, SATA-3, TLC solid-state drive. Source: printed page 52.803382-001- 128-GB, SATA-3, solid-state drive. Source: printed page 52.803380-001- 120-GB, M2, SATA-3 solid-state drive. Source: printed page 52.
Preparation
Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.
Replacement
- Power the machine down. If you cannot tell whether the machine is off or in Hibernation, turn the machine on, and after that shut it down through the operating system. (printed page 48).
- Cut the power from the machine by unplugging the power cord from the machine. (printed page 48).
- Detach every external device from the machine. (printed page 48).
- Take the service cover off (the Service cover section is on page 47). (printed page 49).
- Take the battery out (the Battery section is on page 49). (printed page 50).
- Take the Phillips PM2.0×3.0 fastener (1) that holds the solid-state drive to the main board. (The solid-state drive tilts up.) (printed page 52).
- Take the solid-state drive (3) by drawing the drive away out of the slot at an angle. (printed page 53).
- Fit the replacement part by working back through the printed removal steps (printed page 53).
Part numbers in our catalog
- HP Solid-state drive, 512-GB SATA-3 803386-001 (803386-001)
- HP Solid-state drive, 256-GB SATA-3 TLC 803389-001 (803389-001)
- HP Solid-state drive, 256-GB SATA-3 SED Opal 2 803387-001 (803387-001)
- HP Solid-state drive, 256-GB SATA-3 803390-001 (803390-001)
- HP Solid-state drive, 256-GB PCIe 2x2 M2 803381-001 (803381-001)
- HP Solid-state drive, 240-GB SATA-3 803385-001 (803385-001)
- HP Solid-state drive, 180-GB SATA-3 SED Opal 2 803384-001 (803384-001)
- HP Solid-state drive, 180-GB SATA-3 803383-001 (803383-001)
- HP Solid-state drive, 128-GB SATA-3 TLC 803388-001 (803388-001)
- HP Solid-state drive, 128-GB SATA-3 803382-001 (803382-001)
- HP Solid-state drive 120-GB M2 SATA-3 803380-001 (803380-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-850-g2-solid-state-drive-replacement-p52