HP EliteBook 850 G2 USB/VGA connector board replacement

Step-by-step HP EliteBook 850 G2 USB/VGA connector board replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you need784780-001HP USB and VGA connector board with cable 784780-001 for the HP EliteBook 850 G2
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On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Parts this procedure uses
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 48–80). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP EliteBook 850 G2. Confirm the exact model on the service label before starting.

HP EliteBook 850 G2 Notebook PC USB/VGA connector board replacement. HP prints this procedure on printed page 79 of its maintenance and service guide, and the spare-part table for this part is on printed page 31.

Tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • 784780-001 - USB/VGA connector board (includes cable). Source: printed page 79.

Preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

Replacement

  1. Power the machine down. If you cannot tell whether the machine is off or in Hibernation, turn the machine on, and after that shut it down through the operating system. (printed page 48).
  2. Cut the power from the machine by unplugging the power cord from the machine. (printed page 48).
  3. Detach every external device from the machine. (printed page 48).
  4. Take the service cover off (the Service cover section is on page 47), and after that take the following parts out: (printed page 73).
  5. Free the ZIF connector (1) that carries the USB/VGA connector board lead is connected, and after that detach the USB/VGA connector board lead from the main board. (printed page 79).
  6. Take the two Phillips PM2.0×8.0 fasteners (2) that hold the USB/VGA connector board to the upper cover. (printed page 79).
  7. Free the USB/VGA connector board (3) out of the openings in the base enclosure. (printed page 80).
  8. Take the USB/VGA connector board (4) and lead by sliding them away from the heat sink. (printed page 80).
  9. Fit the replacement part by working back through the printed removal steps (printed page 80).

Parts this procedure uses

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-850-g2-usb-vga-connector-board-replacement-p79

Key facts

HP document part number
803219-001
Model
HP EliteBook 850 G2
Release year
2015
Screen size
15.6"
Printed pages
48–80

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