HP Fortis x360 11 inch G5 Chromebook USB board replacement

Step-by-step HP Fortis x360 11 inch G5 Chromebook USB board replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needN85017-001HP USB port board N85017-001 for the HP Fortis x360 11 inch G5 Chromebook
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On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Parts this procedure uses
  6. Part numbers in our catalog
  7. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 30–37). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Fortis x360 11 inch G5 Chromebook. Confirm the exact model on the service label before starting.

Fortis x360 11 inch G5 Chromebook™ USB board replacement. HP prints this procedure on printed page 36 of its maintenance and service guide, and the spare-part table for this part is on printed page 36.

Tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • N85017-001 - USB board, models with WWAN. Source: printed page 36.
  • N85016-001 - USB board, models without WWAN. Source: printed page 36.

Preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

Replacement

  1. Get the machine ready for taking apart (the Preparation for disassembly section is on page 28). (printed page 33).
  2. Take the bottom cover off (the Bottom cover section is on page 28). (printed page 30).
  3. Detach the battery lead from the main board (the Battery section is on page 29). (printed page 33).
  4. Take the three Phillips M2.0 × 5.0 fasteners (1) from the bracket on the board, and after that take the bracket (2). (printed page 36).
  5. Take the SIM card holder (3) at the side of the machine. (printed page 36).
  6. Detach the leads out of the two reverse ZIF connectors (4) at the board. (printed page 36).
  7. Detach the speaker lead (5) from the board (printed page 36).
  8. Take the four Phillips M2.0 × 3.0 fasteners (1) from the board. (printed page 36).
  9. Lift inside of the board up, and after that pull the board (2) into the machine to lift it out. (printed page 37).

Parts this procedure uses

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-fortis-x360-11-inch-g5-chromebook-usb-board-replacement-p36

Key facts

HP document part number
N85695-001
Model
HP Fortis x360 11 inch G5 Chromebook
Release year
2024
Screen size
11.6"
Printed pages
30–37

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