HP Fortis x360 11 inch G5 Chromebook WWAN module replacement

Step-by-step HP Fortis x360 11 inch G5 Chromebook WWAN module replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needN85420-001HP WWAN module N85420-001 for the HP Fortis x360 11 inch G5 Chromebook
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On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Parts this procedure uses
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 30–35). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Fortis x360 11 inch G5 Chromebook. Confirm the exact model on the service label before starting.

Fortis x360 11 inch G5 Chromebook™ WWAN module replacement. HP prints this procedure on printed page 35 of its maintenance and service guide, and the spare-part table for this part is on printed page 14.

Tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • N85420-001 - WWAN module (Qualcomm Snapdragon X12 LTE-Advanced [CAT 6]). Source: printed page 34.
  • N85029-001 - WLAN module bracket (available in the Bracket Kit). Source: printed page 34.

Preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

Replacement

  1. Get the machine ready for taking apart (the Preparation for disassembly section is on page 28). (printed page 33).
  2. Take the bottom cover off (the Bottom cover section is on page 28). (printed page 30).
  3. Detach the battery lead from the main board (the Battery section is on page 29). (printed page 33).
  4. Take the Phillips M2.0 × 3.0 fastener (1) that holds from the bracket on the WWAN module, and after that take the bracket (2). (printed page 35).
  5. Detach the aerial leads (3) from the contacts on the WWAN module. (printed page 35).
  6. Take the WWAN module (4) by pulling the unit out of its slot at an angle. (printed page 35).
  7. When the WWAN aerial is not on the terminal of the WWAN unit, a protective sleeve must be installed on the aerial connector, as shown in the following illustration. (printed page 35).

Parts this procedure uses

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-fortis-x360-11-inch-g5-chromebook-wwan-module-replacement-p35

Key facts

HP document part number
N85695-001
Model
HP Fortis x360 11 inch G5 Chromebook
Release year
2024
Screen size
11.6"
Printed pages
30–35

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