HP Fortis x360 11 inch G5 Chromebook display assembly replacement

Step-by-step HP Fortis x360 11 inch G5 Chromebook display assembly replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needN85421-001HP 11.6-inch display panel N85421-001 for the HP Fortis x360 11 inch G5 Chromebook
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On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 45–50). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP Fortis x360 11 inch G5 Chromebook. Confirm the exact model on the service label before starting.

Fortis x360 11 inch G5 Chromebook™ display assembly replacement. HP prints this procedure on printed page 45 of its maintenance and service guide.

tools and parts

  • Nonconductive, nonmarking pry tool and Magnetic Phillips P2 drivers
  • Static-safe work surface
  • No spare part number for this component was found in the cached manual

preparation

HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 19. Its preparation for disassembly is on printed page 28: power the unit down through the operating system, unplug the power cord and detach every external device before opening it. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.

replacement

  1. Take out the four Phillips M2.5 × 4.5 screws that hold the display assembly to the computer. (printed page 45).
  2. Lift the tape that covers the display plug on the system board. The tape does not have to come off entirely. (printed page 45).
  3. Detach display cable from ZIF connector on the system board. (printed page 45).
  4. Lift the tape that covers the display camera plug on the system board. The tape does not have to come off entirely. (printed page 45).
  5. Detach cable from ZIF connector on the system board. (printed page 45).
  6. Take out Phillips M2.0 × 3.0 screw holds from bracket on WWAN module, and then remove the bracket. (printed page 45).
  7. Detach the antenna cables from the WWAN module. (printed page 46).
  8. Swing the display open to 90° (1), and then separate the display from the computer. (printed page 46).
  9. To remove display panel from the display assembly: (printed page 46).
  10. To remove hinges from the display rear cover: a. Take out the three Phillips M2.5 × 2.5 broad head screws from each hinge. b. Take out the rubber insert from each hinge cover. c. Take out the cables from under each hinge cover. (printed page 47).
  11. To remove camera module: a. Detach cable from ZIF connector on the camera module. (printed page 48).
  12. To remove camera cable, disconnect cable from ZIF connector on camera module. Peel cable off the inside of the display rear panel. (printed page 49).
  13. To remove touch control board, disconnect cables from two large ZIF connectors on board. Detach small cable from end of the board, and then use tool to release the board. (printed page 49).
  14. To remove sensor board, disconnect the cable from the board, and then use a tool to release the board. (printed page 50).
  15. To remove the WWAN antennas and cables: (printed page 50).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-fortis-x360-11-inch-g5-chromebook-display-assembly-replacement-p45

Key facts

HP document part number
N85695-001
Model
HP Fortis x360 11 inch G5 Chromebook
Release year
2024
Screen size
11.6"
Printed pages
45–50

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