HP EliteBook 640 G11 i/o board replacement

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP EliteBook 640 G11. Confirm the exact model on the service label before starting.

HP EliteBook 640 14 inch G11 Notebook PC i/o board replacement. HP prints this procedure on printed page 84 of its maintenance and service guide.

Tools and parts

• Screwdrivers and a non-marking pry tool as HP lists for this procedure
• Static-safe work surface
• N96920-001 - I/O board for use in non-vPro models with WLAN only. Source: printed page 83.
• N96919-001 - I/O board for use in non-vPro models with WLAN and WWAN. Source: printed page 83.
• N96918-001 - I/O board for use in vPro models with WLAN only. Source: printed page 83.
• N96917-001 - I/O board for use in vPro models with WLAN and WWAN. Source: printed page 83.
• N96440-001 - I/O board cables (included in Cable Kit). Source: printed page 83.
• N96449-001 - RJ-45 (network) jack door for use in metal models. Source: printed page 83.
• N96450-001 - RJ-45 (network) jack door for use in plastic models. Source: printed page 83.

Preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

Replacement

1. Detach the cables from the smaller ZIF connector and larger ZIF connector on the I/O (printed page 84).
2. Take out the four Phillips M2.0 × 4.0 screws that hold the board to the computer, and then (printed page 84).
3. Lift the front of the board up (printed page 84).

Parts this procedure uses

• HP touchpad cable; I/O board cables N96440-001 (N96440-001)
• HP RJ45 Ethernet port N96449-001 (N96449-001)
• HP RJ-45 network jack door for plastic models N96450-001 (N96450-001)

Part numbers in our catalog

• HP I/O Board N96917-001 (N96917-001)
• HP I/O Board N96918-001 (N96918-001)
• HP I/O Board N96919-001 (N96919-001)
• HP I/O Board N96920-001 (N96920-001)

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-640-14-inch-g11-i-o-board-replacement-p84