Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP EliteBook 640 G11. Confirm the exact model on the service label before starting.
HP EliteBook 640 14 inch G11 Notebook PC touchpad replacement. HP prints this procedure on printed page 85 of its maintenance and service guide.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
N96237-001- Touchpad for use in models without NFC. Source: printed page 84.N96238-001- Touchpad for use in models with NFC. Source: printed page 84.N96440-001- Touchpad cable (included in Cable Kit). Source: printed page 84.
Preparation
Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.
Replacement
- Move the speaker cable from the touchpad. (printed page 85).
- Detach the main board lead from the ZIF connector (2) on the touchpad. (printed page 85).
- Detach the lead from the ZIF plug (3) on the NFC module. (printed page 85).
- Take out the four Phillips M2.0× 2.0 screws that hold the touchpad to the computer. (printed page 85).
- Take out the three Phillips M1.6 × 2.0 screws that hold the touchpad to the computer. (printed page 85).
- Take out the touchpad from the computer. (printed page 85).
Part numbers in our catalog
- HP touchpad (N96237-001)
- HP touchpad (models with NFC) (N96238-001)
- HP touchpad cable; I/O board cables N96440-001 (N96440-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-640-14-inch-g11-touchpad-replacement-p85