HP EliteBook 820 G4 card reader board replacement

Step-by-step HP EliteBook 820 G4 card reader board replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you need914963-001HP Smart card reader board with cable 914963-001 for the HP EliteBook 820 G4
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On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Parts this procedure uses
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 35–36). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP EliteBook 820 G4. Confirm the exact model on the service label before starting.

HP EliteBook 820 G4 Notebook PC card reader board replacement. HP prints this procedure on printed page 36 of its maintenance and service guide, and the spare-part table for this part is on printed page 17.

Tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • 914963-001 - Smart card reader board (includes cable). Source: printed page 58.

Preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

Replacement

  1. Power the machine down. If you are unsure whether the machine is off or in Hibernation, turn the machine on, and after that shut it down through the operating system. (printed page 36).
  2. Detach every external device wired to the machine. (printed page 36).
  3. Cut the power by pulling the cord out of the wall outlet, and after that unplugging the AC adapter from the machine. (printed page 36).
  4. Take the bottom cover off (the Bottom cover section is on page 30). (printed page 35).
  5. Take the battery out (the Battery section is on page 35). (printed page 36).

Parts this procedure uses

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-820-g4-card-reader-board-replacement-p36

Key facts

HP document part number
913445-001
Model
HP EliteBook 820 G4
Release year
2016
Screen size
12.5"
Printed pages
35–36