HP EliteBook 820 G4 solid state drive replacement

Step-by-step HP EliteBook 820 G4 solid state drive replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you need915952-001HP M.2 SSD, 512 GB PCIe NVMe SS/DS MLC 915952-001 for the HP EliteBook 820 G4
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On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 38–39). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP EliteBook 820 G4. Confirm the exact model on the service label before starting.

HP EliteBook 820 G4 Notebook PC solid-state drive replacement. HP prints this procedure on printed page 38 of its maintenance and service guide.

Tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • 915952-001 - 512 GB, PCIe Gen3×4 NVMe SS/DS MLC. Source: printed page 38.
  • 915954-001 - 512 GB, PCIe NVMe TLC. Source: printed page 38.
  • 915953-001 - 512 GB, PCIe, Gen3x4, self-encrypting (SED), Opal 2, TLC. Source: printed page 38.
  • 915955-001 - 512 GB, SATA-3, FIPS-140-2, TLC. Source: printed page 38.
  • 915951-001 - 360 GB, PCIe Gen3×4 SS TLC. Source: printed page 38.
  • 915950-001 - 256 GB, PCIe NVMe TLC. Source: printed page 38.
  • 915949-001 - 256 GB, SATA-3 SS TLC (Opal 2). Source: printed page 38.
  • 915948-001 - 128 GB, SATA-3, SS value. Source: printed page 38.

Preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

Replacement

  1. Take out the Phillips M2.0×3.0 screw that holds the drive to the system board. (printed page 38).
  2. Take out the drive by pulling it away from the plug. (printed page 39).
  3. Fit the replacement part by working back through the printed removal steps (printed page 39).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-820-g4-solid-state-drive-replacement-p38

Key facts

HP document part number
913445-001
Model
HP EliteBook 820 G4
Release year
2016
Screen size
12.5"
Printed pages
38–39

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