HP EliteBook 820 G4 display assembly replacement

Step-by-step HP EliteBook 820 G4 display assembly replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you need920050-001HP touch display assembly for the HP EliteBook 820 G4
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On this page
  1. Applies to
  2. tools and parts
  3. preparation
  4. replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 50–55). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP EliteBook 820 G4. Confirm the exact model on the service label before starting.

HP EliteBook 820 G4 Notebook PC display assembly replacement. HP prints this procedure on printed page 50 of its maintenance and service guide.

tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • 920050-001 - Display panel assembly, touch screen. Source: printed page 50.

preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

replacement

  1. Position the computer upside down. (printed page 50).
  2. Detach the antennas from the WWAN module (if equipped). (printed page 50).
  3. Detach the antennas from the WLAN module (if equipped). (printed page 50).
  4. Take out the antennas cables (if equipped) from the route along the base of the computer (3). (printed page 50).
  5. Detach the display cable from the system board (4). (printed page 50).
  6. Take out the 4 Phillips M2.5×5.0 screws from the display hinges. (printed page 50).
  7. Lift the hinges up and remove the top cover from the panel assembly (3). (printed page 51).
  8. If you need to remove the display bezel (printed page 51).
  9. Take out the display bezel (4). (printed page 51).
  10. If it is needed to substitute the webcam or microphone unit, use a tool to pry the webcam to (printed page 52).
  11. If it is necessary to take the screen panel from the enclosure, take the 4 Phillips M2.0×2.0 fasteners (printed page 52).
  12. Turn the screen panel all the way over (1), and after that detach the screen lead from the rear of the (printed page 53).
  13. If it is necessary to replace the screen hinge covers or display hinges, take the Phillips broadhead (printed page 53).
  14. Take out the 6 Phillips broadhead M2.0x2.0 screws that hold the hinges to the display enclosure, (printed page 54).
  15. If it is necessary to replace the screen/webcam lead, take the screen/webcam lead assembly from (printed page 54).
  16. If it is needed to substitute the WLAN aerials, peel the transceivers off the top of the screen enclosure (printed page 55).
  17. If it is needed to substitute the WWAN aerials, peel the transceivers off the top of the screen (printed page 55).
  18. Fit the replacement part by working back through the printed removal steps (printed page 55).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-820-g4-display-assembly-replacement-p50

Key facts

HP document part number
913445-001
Model
HP EliteBook 820 G4
Release year
2016
Screen size
12.5"
Printed pages
50–55

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