HP EliteBook 820 G4 hard drive replacement

Step-by-step HP EliteBook 820 G4 hard drive replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you need832077-001HP Hard drive, 1 TB 5400 rpm 7 mm 832077-001 for the HP EliteBook 820 G4
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On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 35–37). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP EliteBook 820 G4. Confirm the exact model on the service label before starting.

HP EliteBook 820 G4 Notebook PC hard drive replacement. HP prints this procedure on printed page 36 of its maintenance and service guide, and the spare-part table for this part is on printed page 22.

Tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • 832077-001 - 1 TB, 5400 rpm, 7 mm. Source: printed page 36.
  • 820572-001 - 500 GB, 7200 rpm, 7 mm, FIPS. Source: printed page 36.
  • 820573-001 - 500 GB, 7200 rpm, 7 mm, Opal-2. Source: printed page 36.
  • 703267-001 - 500 GB, 7200 rpm, 7 mm. Source: printed page 36.
  • 732000-001 - 500 GB, 5400 rpm, 7 mm, hybrid, 8 GB cache. Source: printed page 36.
  • 821665-001 - Hard Drive Hardware Kit (includes cover and screws). Source: printed page 36.

Preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

Replacement

  1. Power the machine down. If you are unsure whether the machine is off or in Hibernation, turn the machine on, and after that shut it down through the operating system. (printed page 36).
  2. Detach every external device wired to the machine. (printed page 36).
  3. Cut the power by pulling the cord out of the wall outlet, and after that unplugging the AC adapter from the machine. (printed page 36).
  4. Take the bottom cover off (the Bottom cover section is on page 30). (printed page 35).
  5. Take the battery out (the Battery section is on page 35). (printed page 36).
  6. Back off the 4 captive fasteners (1) that hold the hard drive to the chassis. (printed page 36).
  7. Slide the hard drive (2) away out of the connector. (printed page 36).
  8. Lift to take the hard drive from the bay (3). (printed page 37).
  9. To take the hard drive cover from the hard drive, take the 4 Phillips M3.0×3.0 fasteners (1) that hold the bracket to the drive, and after that raise the bracket upward and off the hard drive (2). (printed page 37).
  10. Fit the replacement part by working back through the printed removal steps (printed page 37).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-820-g4-hard-drive-replacement-p36

Key facts

HP document part number
913445-001
Model
HP EliteBook 820 G4
Release year
2016
Screen size
12.5"
Printed pages
35–37

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