HP EliteBook 820 G4 smart card reader board replacement

Step-by-step HP EliteBook 820 G4 smart card reader board replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you need914963-001HP Smart card reader board with cable 914963-001 for the HP EliteBook 820 G4
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On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Parts this procedure uses
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 58). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP EliteBook 820 G4. Confirm the exact model on the service label before starting.

HP EliteBook 820 G4 Notebook PC smart card reader board replacement. HP prints this procedure on printed page 58 of its maintenance and service guide.

Tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • 914963-001 - Smart card reader board (includes cable). Source: printed page 58.

Preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

Replacement

  1. Detach the lead from the smart card reader board (1). (printed page 58).
  2. Detach the touchpad cable off the smart card reader board (2). (printed page 58).
  3. Take out the 3 Phillips M2.0x2.0 screws that hold the bracket to the top cover (3) (printed page 58).
  4. Lift the smart card reader carefully board from the computer (5). (printed page 58).
  5. Fit the replacement part by working back through the printed removal steps (printed page 58).

Parts this procedure uses

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-820-g4-smart-card-reader-board-replacement-p58

Key facts

HP document part number
913445-001
Model
HP EliteBook 820 G4
Release year
2016
Screen size
12.5"
Printed pages
58