Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP EliteBook 860 G11. Confirm the exact model on the service label before starting.
HP EliteBook 860 16 inch G11 Notebook PC display panel replacement. HP prints the spare part table for this procedure on printed page 62.
Tools and parts
- Tweezers, a pry tool that neither conducts nor marks and a magnetic Phillips P1 driver
- Static-safe work surface
Preparation
HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 27. Its preparation for disassembly is on printed page 36: power the unit down through the operating system, unplug the power cord and detach every external device before opening it. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.
Replacement
- Get the computer ready for disassembly (see that procedure on page 36). (printed page 38).
- Take off the bottom cover (see that procedure on page 36). (printed page 38).
- Detach the battery cable from the system board (see that procedure on page 47). (printed page 38).
- To remove the display assembly from the computer: (printed page 62).
- To replace display assembly subcomponents: (printed page 64).
- To remove the display panel: (printed page 65).
- To remove the microphone board from the display (printed page 66).
- To remove the display transfer carefully board from the display: (printed page 66).
- To remove the camera module: (printed page 67).
- To remove the hinges from the display enclosure: (printed page 67).
- To remove the display/camera cable (printed page 68).
- To remove the WLAN antenna cables (printed page 69).
- To remove the WWAN antenna cables (printed page 69).
Part numbers in our catalog
- HP 16-inch display panel N96423-001 (N96423-001)
- HP 16-inch display panel N96424-001 (N96424-001)
- HP 16-inch display panel N96421-001 (N96421-001)
- HP 16-inch WUXGA 1000 nit privacy display panel (N14763-001)
- HP 16-inch display panel N96422-001 (N96422-001)
- HP Microphone module, microphone only N94622-001 (N94622-001)
- HP Screen N93982-001 (N93982-001)
- HP Screen N93984-001 (N93984-001)
- HP Screen N93986-001 (N93986-001)
- HP Screen N93988-001 (N93988-001)
- HP ACS board N94623-001 (N94623-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-860-16-inch-g11-display-panel-replacement-p62