HP EliteBook 860 G11 heat sink replacement

Step-by-step HP EliteBook 860 G11 heat sink replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you needN07347-001HP heat sink N07347-001 for the HP EliteBook 860 G11
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On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Part numbers in our catalog
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 38–59). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP EliteBook 860 G11. Confirm the exact model on the service label before starting.

HP EliteBook 860 16 inch G11 Notebook PC heat sink replacement. HP prints the spare part table for this procedure on printed page 56.

Tools and parts

  • Tweezers, a pry tool that neither conducts nor marks and a magnetic Phillips P1 driver
  • Static-safe work surface
  • N07347-001 - 15 W models. Source: printed page 57.
  • N07348-001 - 28 W models. Source: printed page 57.

Preparation

HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 27. Its preparation for disassembly is on printed page 36: power the unit down through the operating system, unplug the power cord and detach every external device before opening it. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.

Replacement

  1. Get the computer ready for disassembly (see that procedure on page 36). (printed page 38).
  2. Take off the bottom cover (see that procedure on page 36). (printed page 38).
  3. Detach the battery cable from the system board (see that procedure on page 47). (printed page 38).
  4. Peel the tape off the heat sink. (printed page 57).
  5. In the order indicated on the heat sink (printed page 57).
  6. Take out the heat sink from the computer. (printed page 57).
  7. Wipe the old compound off the heat sink and main board faces components each time the heat sink is removed. (printed page 57).
  8. Reinstall the heat sink by reversing the removal steps. (printed page 59).

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-860-16-inch-g11-heat-sink-uma-models-replacement-p57

Key facts

HP document part number
N90668-001
Model
HP EliteBook 860 G11
Release year
2024
Screen size
16"
Printed pages
38–59

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