HP EliteBook 860 G11 smart card reader replacement

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP EliteBook 860 G11. Confirm the exact model on the service label before starting.

HP EliteBook 860 16 inch G11 Notebook PC smart card reader replacement. HP prints the spare part table for this procedure on printed page 53.

Tools and parts

• Tweezers, a pry tool that neither conducts nor marks and a magnetic Phillips P1 driver
• Static-safe work surface
• N93634-001 - Smart card reader. Source: printed page 53.
• N08556-001 - Smart card reader cable (available in the Cable Kit). Source: printed page 53.

Preparation

HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 27. Its preparation for disassembly is on printed page 36: power the unit down through the operating system, unplug the power cord and detach every external device before opening it. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.

Replacement

1. Get the computer ready for disassembly (see that procedure on page 36). (printed page 38).
2. Take off the bottom cover (see that procedure on page 36). (printed page 38).
3. Take off the battery (see that procedure on page 47). (printed page 49).
4. Take out the left speaker (see that procedure on page 44). (printed page 53).
5. Detach the lead from the ZIF plug (1) on the card reader. (printed page 53).
6. Take out the three Phillips M2.0 × 2.0 screws from the card reader board. (printed page 53).
7. Take out the card reader board (3). (printed page 54).
8. Get the computer ready for disassembly (see that procedure on page 36). (printed page 38).
9. Take off the bottom cover (see that procedure on page 36). (printed page 38).
10. Detach the battery cable from the system board (see that procedure on page 47). (printed page 38).
11. Detach the audio jack cable out of the usb board zif connector (1). (printed page 54).
12. Take out the Phillips 2.0 × 4.0 screw that holds the audio jack to the computer. (printed page 54).
13. Take out the audio jack from the computer. (printed page 55).
14. Get the computer ready for disassembly (see that procedure on page 36). (printed page 38).
15. Take off the bottom cover (see that procedure on page 36). (printed page 38).
16. Detach the battery cable from the system board (see that procedure on page 47). (printed page 38).
17. Take out the audio jack (see that procedure on page 54). (printed page 55).
18. (Select products only) Take out the WWAN antenna cables from the clips at the top of the plastic (printed page 55).
19. Take out the camera cable from the channel in the plastic bracket. (printed page 55).
20. Take out the right speaker cable from the clips in the plastic bracket. (printed page 55).
21. Take out the five Phillips M2.0 × 4.0 screws that hold the plastic bracket to the computer, and (printed page 56).
22. If the computer has a SIM card slot (printed page 56).
23. Take out the Phillips M2.0 × 4.0 screw that holds the metal bracket to the computer, and then (printed page 56).
24. Detach the lead from the ZIF plug (3) on the USB board. (printed page 56).
25. Take out the USB board from the computer. (printed page 56).
26. Get the computer ready for disassembly (see that procedure on page 36). (printed page 38).
27. Take off the bottom cover (see that procedure on page 36). (printed page 38).
28. Detach the battery cable from the system board (see that procedure on page 47). (printed page 38).
29. Peel the tape off the heat sink. (printed page 57).
30. In the order indicated on the heat sink (printed page 57).
31. Take out the heat sink from the computer. (printed page 57).
32. Wipe the old compound off the heat sink and main board faces components each time the heat sink is removed. (printed page 57).
33. Peel the tape off the heat sink. (printed page 57).
34. In the order indicated on the heat sink (printed page 58).
35. Take out the heat sink from the computer. (printed page 57).
36. Wipe the old compound off the heat sink and main board faces components each time the heat sink is removed. (printed page 57).
37. Get the computer ready for disassembly (see that procedure on page 36). (printed page 38).
38. Take off the bottom cover (see that procedure on page 36). (printed page 38).
39. Take off the battery (see that procedure on page 47). (printed page 49).
40. Take off the fan (see that procedure on page 45). (printed page 60).
41. Detach the following cables from the system board: (printed page 60).
42. Take out the seven Phillips M2.0 × 4.0 screws (1). (printed page 61).
43. Take out the two Phillips M2.0 × 2.0 screws (2). (printed page 61).
44. Take out the Phillips M1.6 × 4.0 screw (3). (printed page 61).
45. Take out the plastic bracket (4). (printed page 61).
46. Lift the side of the main board upward (1), and after that pull the main board (2) away from the connectors at the side of the machine to lift it out. (printed page 62).
47. Get the computer ready for disassembly (see that procedure on page 36). (printed page 38).

Parts this procedure uses

• HP smart card reader (N93634-001)
• HP cable N08556-001 (N08556-001)

Part numbers in our catalog

• HP USB board (N94621-001)
• HP USB board metal bracket and SIM tray N93991-001 (N93991-001)

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-860-16-inch-g11-smart-card-reader-replacement-p53