Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 38–54). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.
Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP EliteBook 860 G11. Confirm the exact model on the service label before starting.
HP EliteBook 860 16 inch G11 Notebook PC fan replacement. HP prints the spare part table for this procedure on printed page 45.
Tools and parts
- Tweezers, a pry tool that neither conducts nor marks and a magnetic Phillips P1 driver
- Static-safe work surface
N94629-001- 15 W models. Source: printed page 45.N94630-001- 28 W models. Source: printed page 45.
Preparation
HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 27. Its preparation for disassembly is on printed page 36: power the unit down through the operating system, unplug the power cord and detach every external device before opening it. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.
Replacement
- Get the computer ready for disassembly (see that procedure on page 36). (printed page 38).
- Take off the bottom cover (see that procedure on page 36). (printed page 38).
- Detach the battery cable from the system board (see that procedure on page 47). (printed page 38).
- Detach the fan cable from carefully the system board connector (1). (printed page 45).
- Take out the cable from the clips around the fan. (printed page 45).
- Loosen the three captive Phillips screws that hold the fan to the computer. (printed page 45).
- Take out the fan from the computer. (printed page 46).
- Get the computer ready for disassembly (see that procedure on page 36). (printed page 38).
- Take off the bottom cover (see that procedure on page 36). (printed page 38).
- Detach the battery cable from the system board. (printed page 48).
- Take out the four Phillips M2.0 × 4.0 screws that hold the battery to the computer. (printed page 48).
- Take out the battery from the computer. (printed page 48).
- Detach the battery cable from the system board. (printed page 48).
- Take out the five Phillips M2.0 × 4.0 screws that hold the battery to the computer. (printed page 48).
- Take out the battery from the computer. (printed page 48).
- Get the computer ready for disassembly (see that procedure on page 36). (printed page 38).
- Take off the bottom cover (see that procedure on page 36). (printed page 38).
- Take off the battery (see that procedure on page 47). (printed page 49).
- Take out the right speaker (see that procedure on page 44). (printed page 49).
- Take out the Phillips M2.0 × 2.0 screw that holds the fingerprint reader bracket to the computer, (printed page 49).
- Detach the lead from the ZIF plug (3) on the fingerprint reader board. (printed page 49).
- Take out the fingerprint reader board from the computer. (printed page 50).
- Get the computer ready for disassembly (see that procedure on page 36). (printed page 38).
- Take off the bottom cover (see that procedure on page 36). (printed page 38).
- Take off the battery (see that procedure on page 47). (printed page 49).
- Detach the battery cable from carefully the system board connector (1). (printed page 50).
- Pull the battery up (printed page 51).
- Get the computer ready for disassembly (see that procedure on page 36). (printed page 38).
- Take off the bottom cover (see that procedure on page 36). (printed page 38).
- Take off the battery (see that procedure on page 47). (printed page 49).
- Take out the protective tape (printed page 51).
- Detach the main board lead from the ZIF plug (2) on the top of the NFC module. (printed page 51).
- Detach the touchpad aerial lead from the ZIF plug (3) on the bottom of the NFC module. (printed page 51).
- Use a tool to free the NFC module (4) from the machine. (printed page 52).
- Get the computer ready for disassembly (see that procedure on page 36). (printed page 38).
- Take off the bottom cover (see that procedure on page 36). (printed page 38).
- Take off the battery (see that procedure on page 47). (printed page 49).
- Detach the backlight cable from system board connector and remove it from touchpad. (printed page 52).
- Detach the lead from the ZIF connector (2) on the main board. (printed page 52).
- Detach the lead from the ZIF plug (3) on the NFC module (choose products only). (printed page 52).
- Take out the seven Phillips M1.6 × 2.0 screws that hold the touchpad to the computer. (printed page 52).
- Take out the touchpad from the computer. (printed page 53).
- Get the computer ready for disassembly (see that procedure on page 36). (printed page 38).
- Take off the bottom cover (see that procedure on page 36). (printed page 38).
- Take off the battery (see that procedure on page 47). (printed page 49).
- Take out the left speaker (see that procedure on page 44). (printed page 53).
- Detach the lead from the ZIF plug (1) on the card reader. (printed page 53).
- Take out the three Phillips M2.0 × 2.0 screws from the card reader board. (printed page 53).
- Take out the card reader board (3). (printed page 54).
Part numbers in our catalog
- HP fan (15 W models) (N94629-001)
- HP fan (28 W models) (N94630-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-860-16-inch-g11-fan-replacement-p45