Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP EliteBook 860 G11. Confirm the exact model on the service label before starting.
HP EliteBook 860 16 inch G11 Notebook PC memory modules replacement. HP prints this procedure on printed page 42 of its maintenance and service guide.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
N50075-001- 32 GB. Source: printed page 42.N38627-001- 16 GB. Source: printed page 42.N37792-001- 8 GB. Source: printed page 42.
Preparation
Save your work, shut the computer down through the operating system, unplug AC power and every external device, and work on a grounded, static-safe surface.
Replacement
- Open the case and disconnect the battery cable. (printed page 42).
- Pull the shielding back to expose the memory slots. (printed page 42).
- Spread the retention clips so the module tips up. (printed page 42).
- Take the module out and keep it in an anti-static bag. (printed page 42).
Part numbers in our catalog
- HP Memory N38627-001 (N38627-001)
- HP 8 GB memory module N37792-001 (N37792-001)
- HP 32 GB memory module for NECC N50075-001 (N50075-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-elitebook-860-16-inch-g11-notebook-pc-memory-modules-replacement-p42