Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 45). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.
Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP ProBook 465 G11. Confirm the exact model on the service label before starting.
HP ProBook 465 G11 ssd replacement. HP prints this procedure on printed page 45 of its maintenance and service guide.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
N45477-001- 256 GB, M.2 2280, PCIe-4×4, NVMe SSD. Source: printed page 45.N77392-001- 512 GB, 2280, PCIe-4×4, NVMe, value SSD. Source: printed page 45.N96251-001- SSD bracket: Included in the SSD Support Parts Kit, spare part number. Source: printed page 45.
Preparation
Save your work, shut the computer down through the operating system, unplug AC power and every external device, and work on a grounded, static-safe surface.
Replacement
- Shut down the computer and unplug the power cord. (printed page 45).
- Release the ssd screw or clips and free its connector. (printed page 45).
- Slide the ssd out of its slot and set it aside. (printed page 45).
Part numbers in our catalog
- HP SSD N45474-001 (N45474-001)
- HP SSD N45476-001 (N45476-001)
- HP SSD N45477-001 (N45477-001)
- HP SSD N42383-001 (N42383-001)
- HP SSD N77394-001 (N77394-001)
- HP SSD N77392-001 (N77392-001)
- HP SSD N77391-001 (N77391-001)
- HP Solid-state drive support kit N96251-001 (N96251-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-probook-465-g11-ssd-replacement-p45