Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 43). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.
Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP ProBook 465 G11. Confirm the exact model on the service label before starting.
HP ProBook 465 G11 wwan module replacement. HP prints this procedure on printed page 43 of its maintenance and service guide.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
N65633-005- HP 4000 4G LTE-Advanced Pro WWAN module. Source: printed page 43.N96244-001- WWAN gasket: Included in the Miscellaneous Kit, spare part number. Source: printed page 43.
Preparation
Save your work, shut the computer down through the operating system, unplug AC power and every external device, and work on a grounded, static-safe surface.
Replacement
- Shut down the computer and unplug the power cord. (printed page 43).
- Release the wwan module screw or clips and free its connector. (printed page 43).
- Slide the wwan module out of its slot and set it aside. (printed page 43).
Parts this procedure uses
- HP Miscellaneous parts kit N96244-001 (N96244-001)
Part numbers in our catalog
- HP wireless card N65633-005 (N65633-005)
- HP wireless card N22541-005 (N22541-005)
- HP wireless card N19618-005 (N19618-005)
- HP HP Wireless Premium Mouse 923947-001 (923947-001)
- HP HP 435 wireless mouse M62277-001 (M62277-001)
- HP 235 wireless mouse M86086-001 (M86086-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-probook-465-g11-wwan-module-replacement-p43