HP ProBook 470 G4 display bezel, webcam/microphone module, and raw display panel replacement

Step-by-step HP ProBook 470 G4 display bezel, webcam/microphone module, and raw display panel replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you need805139-009HP webcam module for the HP ProBook 470 G4
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On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Parts this procedure uses
  6. Part numbers in our catalog
  7. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 45–47). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP ProBook 470 G4. Confirm the exact model on the service label before starting.

HP ProBook 470 G4 display bezel, webcam/microphone module, and raw display panel replacement. HP prints this procedure on printed page 45 of its maintenance and service guide.

Tools and parts

  • Screwdrivers and a non-marking pry tool as HP lists for this procedure
  • Static-safe work surface
  • 805696-002 - FHD. Source: printed page 44.
  • 810651-002 - HD+. Source: printed page 44.
  • 905987-001 - Models without an optical drive. Source: printed page 44.
  • 905997-001 - Models with a DVD-ROM drive. Source: printed page 44.
  • 905998-001 - Models with a DVD+/-RW Double-Layer SuperMulti drive. Source: printed page 44.
  • 905999-001 - Models with a Blu-ray Disc R/RW with SuperMulti drive. Source: printed page 44.
  • 805139-009 - Webcam/microphone module. Source: printed page 44.

Preparation

Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.

Replacement

  1. Place the machine upright with the front toward you, and after that open it. (printed page 45).
  2. Take out the 2 screw covers and 2 Phillips PM2.0×3.0 screws that hold the bezel to the display. (printed page 45).
  3. Flex the inside of the top edge (3) (printed page 45).
  4. Take out the display bezel (6). (printed page 45).
  5. To remove the webcam/microphone module: (printed page 45).
  6. To remove the display panel: (printed page 46).
  7. Fit the replacement part by working back through the printed removal steps (printed page 47).

Parts this procedure uses

Part numbers in our catalog

Check each part page for its source and variant notes before ordering.

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-probook-470-g4-display-bezel-webcam-microphone-module-and-raw-display-panel-replace-p45

Key facts

HP document part number
903120-001
Model
HP ProBook 470 G4
Release year
2016
Screen size
17.3"
Printed pages
45–47

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