Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP ProBook 470 G4. Confirm the exact model on the service label before starting.
HP ProBook 470 G4 Notebook PC hard drive replacement. HP prints this procedure on printed page 34 of its maintenance and service guide.
tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
801808-001- 2 TB, 5400 rpm, 9.5 mm. Source: printed page 34.778192-001- 1 TB, 5400 rpm, 7 mm. Source: printed page 34.778186-001- 500 GB, 5400 rpm, 7 mm. Source: printed page 34.732000-001- 500 GB, 5400 rpm, 7 mm, hybrid (8-GB SSD). Source: printed page 34.703267-001- 500 GB, 7200 rpm, 7 mm. Source: printed page 34.906002-001- Hard drive cover. Source: printed page 34.
preparation
Save your work and shut the computer down through the operating system, unplug AC power and every external device, and work on a clean, grounded, ESD-protected surface while sorting each screw by its original location. Handle every cable by its connector and put each one back in its own place during reassembly.
- Power the machine down. (printed page 31).
- Place the computer in “cell Safe mode” (Battery Safe mode on page 30). (printed page 31).
- Detach all external devices connected to the computer. (printed page 31).
- Cut the power by pulling the cord out of the wall outlet, and after that unplugging the AC adapter from the machine. (printed page 31).
- Take out the service door (see that procedure on page 31). (printed page 32).
replacement
- Take out the 2 Phillips PM2.0×3.0 screws that hold the hard drive to the computer. (printed page 34).
- Pull the plastic tab for sliding the hard drive (2) away from the middle of the machine to disengage it from the connector. (printed page 34).
- Lift the hard drive from the bay (3). (printed page 35).
- To take off the hard drive cover from the hard drive, take out the 4 Phillips PM3.0×3.0 screws that (printed page 35).
- Navigate to www.hp.com. (printed page 36).
- Click Support & Drivers > click Drivers & Software. (printed page 36).
- In the Enter a product name/number box (printed page 36).
- Click the link for the computer model. (printed page 36).
- Select the operating system, and then click Next. (printed page 36).
- Under Step 2: Select a Download (printed page 36).
- Click the link for the most recent BIOS. (printed page 36).
- Click the Download button (printed page 36).
Part numbers in our catalog
- HP Hard Drive 732000-001 (732000-001)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-probook-470-g4-hard-drive-replacement-p34