Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP ZBook 17 G3. Confirm the exact model on the service label before starting.
HP ZBook 17 G3 Mobile Workstation hard drive connector board replacement. HP prints the spare part table for this procedure on printed page 60.
Tools and parts
- Flat-bladed screw driver, Magnetic screw driver and Phillips P0 and P1 screw drivers
- Static-safe work surface
766644-002- 1 TB, 7200 RPM, 9.5 mm. Source: printed page 42.932468-002- 1 TB, 7200 RPM, locked, Hitachi (for EMEA region). Source: printed page 42.703267-002- 500 GB, 7200 RPM. Source: printed page 42.732000-002- 500 GB, 5400 RPM, hybrid 8 GB cache, 7 mm. Source: printed page 42.820572-002- 500 GB, 7200 RPM FIPS, 7 mm. Source: printed page 42.820573-002- 500 GB, 7200 RPM, SED, 7 mm. Source: printed page 42.
Preparation
HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 30. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.
Replacement
- Power the machine down. (printed page 36).
- Detach the power from the notebook by unplugging the power cord from the computer. (printed page 36).
- Detach all external devices from the computer. (printed page 36).
- Take out the service door (see that procedure on page 36). (printed page 39).
- Take off the battery (see that procedure on page 39). (printed page 60).
- Take out the primary hard drive (see that procedure on page 42). (printed page 60).
- Take out the middle frame (see that procedure on page 58). (printed page 60).
- Detach the cable from the system board (1) (printed page 60).
- If it is needed to replace the hard drive connector board lead, after removing the board, detach the lead from the board. (printed page 61).
- Install the hard drive connector board by working back through the printed removal steps (printed page 61).
Parts this procedure uses
- HP 1 TB 7200 rpm 9.5 mm hard drive 766644-002 (766644-002)
- HP Hard drive, 1 TB at 7200 RPM, locked, for the EMEA region 932468-002 (932468-002)
- HP 500 GB 7200 rpm 7 mm hard drive 703267-002 (703267-002)
- HP 500 GB 5400 RPM SATA hybrid cache drive 732000-002 (732000-002)
- HP 500 GB 7200 RPM SATA FIPS drive, 7 mm 820572-002 (820572-002)
- HP 500 GB 7200 RPM SATA SED drive, 7 mm 820573-002 (820573-002)
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-zbook-17-g3-hard-drive-connector-board-replacement-p60