Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP ZBook 17 G3. Confirm the exact model on the service label before starting.
HP ZBook 17 G3 Mobile Workstation memory module replacement. HP prints this procedure on printed page 54.
tools and parts
- Flat-bladed screw driver, Magnetic screw driver and Phillips P0 and P1 screw drivers
- Static-safe work surface
820571-002- 16 GB. Source: printed page 54.820570-002- 8 GB. Source: printed page 54.820569-002- 4 GB. Source: printed page 54.835886-002- 16 GB, ECC. Source: printed page 54.835887-002- 8 GB, ECC. Source: printed page 54.
preparation
HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 30. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.
replacement
- Identify the location of the memory unit slots (1) – (4). (printed page 55).
- Spread the retaining tabs on each side of the memory card slot to release the memory module. (printed page 55).
- Take out the memory module by pulling the module away off the slot at an angle. (printed page 55).
- Install the memory module by working back through the printed removal steps (printed page 55).
Part numbers in our catalog
- HP 16 GB DDR4-2133 memory module for Core processor models 820571-002 (820571-002)
- HP Memory 820570-002 (820570-002)
- HP 4 GB DDR4-2133 memory module for Core processor models 820569-002 (820569-002)
- HP Memory 835886-002 (835886-002)
- HP Memory 835887-002 (835887-002)
Check each part page for its source and variant notes before ordering.
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-zbook-17-g3-memory-module-replacement-p54