HP ZBook 17 G3 wwan module replacement

Step-by-step HP ZBook 17 G3 wwan module replacement rewritten in our own words from HP's Maintenance and Service Guide, with page citations.

Part you need800870-002HP HP lt4120 Snapdragon X5 LTE/EVDO/HSPA+ 4G mobile broadband m 800870-002 for the HP ZBook 17 G3
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On this page
  1. Applies to
  2. Tools and parts
  3. Preparation
  4. Replacement
  5. Parts this procedure uses
  6. Manufacturer manual
Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 36–53). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.

Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.

Applies to

HP ZBook 17 G3. Confirm the exact model on the service label before starting.

HP ZBook 17 G3 Mobile Workstation wwan module replacement. HP prints the spare part table for this procedure on printed page 52.

Tools and parts

  • Flat-bladed screw driver, Magnetic screw driver and Phillips P0 and P1 screw drivers
  • Static-safe work surface
  • 800870-002 - HP lt4120 Qualcomm Snapdragon X5 LTE/EVDO/HSPA+ Gobi 4G Mobile Broadband Module. Source: printed page 52.
  • 919698-852 - HP hs3110 HSPA Intel Mobile Broadband Module. Source: printed page 52.

Preparation

HP prints its tools list and its handling and electrostatic-discharge cautions on printed page 30. Work on a grounded, static-safe surface, keep screws grouped by the position they came from, and handle boards and modules by their edges.

Replacement

  1. Power the machine down. (printed page 36).
  2. Detach the power from the notebook by unplugging the power cord from the computer. (printed page 36).
  3. Detach all external devices from the computer. (printed page 36).
  4. Take out the service door (see that procedure on page 36). (printed page 39).
  5. Detach the battery (see that procedure on page 39). (printed page 48).
  6. Detach the WWAN antenna cables from the terminals on the WWAN module. (printed page 52).
  7. Take out the Phillips screw that holds the WWAN module to the base enclosure. (printed page 52).
  8. Take out the wwan module by drawing the module out of the slot. (printed page 53).
  9. Install the wwan module by working back through the printed removal steps (printed page 53).

Parts this procedure uses

Manufacturer manual

HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-zbook-17-g3-wwan-module-replacement-p52

Key facts

HP document part number
840922-003
Model
HP ZBook 17 G3
Release year
2016
Screen size
17.3"
Printed pages
36–53

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