Source: steps rewritten in our own words (no more than 8 words in a row copied; part numbers, screw sizes and warnings kept as printed) from HP's Maintenance and Service Guide (PDF, printed pages 54). Not bench-tested. We have not performed this repair; keep HP's manual open for its illustrations. Scope restrictions below are part of the guide: do not apply it to other models, generations or configurations. Service manuals are written for trained technicians; work at your own risk.
Labels: DOCUMENTED = taken from HP's manual; PROPOSED = our own joining or ordering of HP's directions, not an HP instruction; UNPERFORMED = a suggested check that has not been carried out.
Applies to
HP ZBook Firefly 14 G11. Confirm the exact model on the service label before starting.
HP ZBook Firefly 14 G11 audio jack replacement. HP prints this procedure on printed page 54 of its maintenance and service guide.
Tools and parts
- Screwdrivers and a non-marking pry tool as HP lists for this procedure
- Static-safe work surface
N09040-001- Audio jack (included in the Cable Kit). Source: printed page 54.
Preparation
Save your work, shut the computer down through the operating system, unplug AC power and every external device, and work on a grounded, static-safe surface.
Replacement
- Prepare the computer for disassembly and remove the bottom cover. (printed page 54).
- Unplug the battery cable from the system board. (printed page 54).
- Free the audio jack cable from the USB board socket and pull the jack out. (printed page 54).
Parts this procedure uses
- HP Cable Kit N09040-001 (N09040-001)
Manufacturer manual
HP Maintenance and Service Guide (PDF, HP). Machine-readable copy: /api/guides/hp-zbook-firefly-14-g11-audio-jack-replacement-p54